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BBB Great West + Pacific newsroom

Better Business Bureau Great West + Pacific acts as the foremost resource for connecting consumers with trustworthy businesses based in Alaska, Hawaii, Idaho, Montana, Oregon, Washington, Central Colorado, and Western Wyoming.

Visit BBB.org/about-bbb for more information.

BBB Great West + Pacific is an independent, non-profit organization that provides value to business communities based on its marketplace neutrality. BBB Great West + Pacific’s functions include promoting trustworthy business practices, resolving marketplace disputes, providing charitable accountability information, and assisting consumers in making wise buying decisions. For more than 100 years, businesses and consumers have supported BBB because a trustworthy marketplace benefits both buyers and sellers.

Featured news

Spark Winner logo for Idaho

BBB of Great West + Pacific: 2024 Torch and Spark Awards Recipients

October 24, 2024 - BBB GW+P announced all local businesses winners of the 2024 Torch Awards for Ethics and Spark Awards for Entrepreneurship.

 

 


Press releases

Latest announcements from BBB Great West + Pacific

BBB Great West + Pacific Warning
BBB GWP Warning: Businesses allege misleading practices by WA based digital marketing company

March 28, 2025 - BBB is issuing a consumer alert regarding Bridge City Firm, a digital marketing and SEO service, for alleged aggressive telemarketing practices, misleading advertising claims, and unfulfilled promises to its customers.

BBB Great West + Pacific Warning
BBB GWP Warning: Consumers should beware of impostor websites targeting luxury and high-end brands

December 19, 2024 - BBB is warning consumers about the increasing prevalence of online impostor websites. These scams are designed to deceive shoppers into purchasing counterfeit goods or paying for items they’ll never receive.

BBB Great West + Pacific Warning
BBB GWP Warning: Consumers report “unauthorized monthly charges” from Oregon-based digital branding company

November 19, 2024 - BBB  is alerting locals to a pattern of customer complaints against Vibeworx, an advertising company that has been the subject of numerous complaints regarding unfulfilled ad placements and refund issues.

BBB Great West + Pacific Warning
BBB of Great West + Pacific: 2024 Torch Award for Ethics Recipients

October 24, 2024 - BBB GW+P announced all local businesses winners of the 2024 Torch Awards.

BBB Great West + Pacific Warning
BBB of Great West + Pacific: 2024 Spark Award for Entrepreneurship Recipients

October 24, 2024 - BBB GW+P announced all local young businesses winners of the 2024 Spark Awards.

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BBB of Great West + Pacific Names Finalists for 2024 Torch Award for Ethics

September 5, 2024 - BBB GW+P named all local businesses that have qualified as finalists in the 2024 Torch Awards competition.

BBB Great West + Pacific Warning
BBB of Great West + Pacific Names Finalists for 2024 Spark Award for Entrepreneurship

August 7, 2024 - BBB GW+P named all local businesses that have qualified as finalists in the 2024 Spark Awards competition.

Dan Newman
BBB Great West + Pacific announces Briana McKown to its board of directors

September 17, 2024 - Briana McKown, a business and design strategy leader at Cisco is BBB's newest board member.

BBB Great West + Pacific Warning
BBB Great West + Pacific warns businesses about The Takeout Time

July 11, 2024 - BBB is alerting U.S. business owners about The Takeout Times, an advertising company that has been the subject of numerous complaints regarding unfulfilled ad placements and refund issues.

BBB Great West + Pacific Warning
BBB Great West + Pacific Warns of Online Employment Scheme by Intelligent Post

July 2024 - BBB is warning job seekers about identity theft perpetrated nationally by Idaho-based Intelligent Post (also known as Intel Post, Intelpost LLC, Intell Post Shipping Company, and Intelligent Logistics).

BBB Great West + Pacific Warning
BBB Great West + Pacific Warns Consumers About Prime Builders and Neil (Connell) Robert Foster

June 27, 2024 - BBB is alerting consumers about Prime Builders, a home improvement contractor operating in Idaho, Washington, and Alaska.

BBB Awards season is here. Nominate a business today!
Local BBB Torch and Spark Awards Applications and Nominations Now Open

May 10, 2024 - BBB Foundation announced it is now accepting applications and nominations for its regional Torch Awards for Ethics and Spark Awards for Entrepreneurship programs.

Dan Newman
BBB Great West + Pacific announces Anchorage's Dan Newman to its board of directors

February 12, 2024 - Dan Newman, founder of Alaska Premier Auctions and Appraisals LLC is BBB's newest board member.



 


Contributed content

Columns included in this library are authored by Better Business Bureau Great West + Pacific to provide consumer and business content for use in your publication. At the end of each month, 2-3 new columns will be added to the library. Topics and insight will be applicable across our service area.

February 2025 Contributed Content
February 2025 contributed content
  • The value of a positive review
  • How to find the right trusted tax pro
December 2024 BBB Great West & Pacific Contributed Content
January 2025 contributed content
  • Create Smarter Buying Habits at Any Age
December 2024 BBB Great West & Pacific Contributed Content
December 2024 contributed content
  • Avoiding employment scams in 2025
July 2024 BBB Great West & Pacific Contributed Content
November 2024 contributed content
  • Bad reviews don’t need to end badly
  • Thank a business month
July 2024 BBB Great West & Pacific Contributed Content
September 2024 contributed content
  • What to do if a business rips you off
July 2024 BBB Great West & Pacific Contributed Content
July 2024 contributed content
  • Why BBB says you should get at least 3 quotes
  • Should your small business hire an in-house marketing team?
June 2024 BBB Great West & Pacific Contributed Content
June 2024 contributed content
  • Do you work at an award winning company?
  • Haggle when it matters
  • 3 Ways to keep your annual marketing budget under $10K
April 2024 BBB Great West & Pacific Contributed Content
April 2024 contributed content
  • How to choose the right landscaping professionals
  • Mastering the art of asking for reviews
  • Spot legitimate retailers and protect your personal info
March 2024 BBB Great West & Pacific Contributed Content
March 2024 contributed content
  • What is a good online reputation?
  • Navigating online reviews: the good, the bad and the ugly


 


In the media

Your BBB PR and communications team works with media partners across our coverage area over fifty times each month.

See below for a small selection of recent media coverage from BBB Great West + Pacific

April 30, 2025 – Cameron Nakashima shares tips shoppers can use to support small businesses in a time of economic uncertainty.

April 23, 2025 – BBB's Meghan Conradt rallies community support and professional help for families who lost money and housing to bad contractors. 

April 18, 2025 – Cameron Nakashima of BBB GW+P cautions shoppers about the risk of scams involving tariff confusion and provides tips to stay safe. 

April 15, 2025 – BBB shares that AI is changing scams, but bad guys are using the same old tricks. Cameron Nakashima explains what to watch out for. 

April 11, 2025 – Dale Dixon of BBB GW+P highlights the importance of reading and understanding contracts before committing to them, especially for large purchases.

April 2, 2025 – BBB GW+P highlighted a pattern of complaints and allegations raised by customers regarding a Washington-based marketing company.

April 1, 2025 – Cameron Nakashima gives tips on how to find the right trustworthy business to help you file your taxes.

April 3, 2025 – BBB's Cameron Nakashima warns of a concerning pattern of complaints alleged against multiple Alaska-based tour businesses.

March 21, 2025 – Meghan Conradt warned about March Madness and sports betting scams, offering insights to keep viewers safe. 

March 17, 2025 – BBB warns of roofing scams tends that pop up after big storms. BBB Scam Tracker often receives reports of shady “free” roof inspections.

March 13, 2025 – Dale Dixon shared insights about data security and the importance of vigilance in a digital age.

March 12, 2025 – Cameron Nakashima explained what businesses to watch out for when traveling this spring. 

February 28, 2025 – BBB's Cameron Nakashima contributed this article about 'How to Find the Right Trusted Tax Pro'

February 21, 2025 – A message from Cameron Nakashima to remain vigilant against fraudulent tax preparers this tax season.

February 4, 2025 – Cameron Nakashima shared tips to stay safe and protect your money against gift card draining scams.

January 30, 2025 – Meghan Conradt shared with Denver 7 regarding customer complaints filed against Acme Revival on BBB.org.

January 25, 2025 – Dale Dixon taught KOMO viewers how to vet online pharmacies, identify good ones, and avoid "rogue" pharmacies across the internet. 

January 22, 2025 – Cameron Nakashima spoke with KHON about the dangers of rogue online pharmacies and how to find good ones. 

January 21, 2025 – Cameron Nakashima shared tips with NBC Montana to help viewers identify and report fake online reviews and make better purchases.

December 27, 2024 – Cameron Nakashima contributed this article about how to avoid employment scams when job hunting in 2025.  

December 19, 2024 – Meghan Conradt and Denver 7 spotlighted the generosity of BBB Accredited Businesses helping restore home ruined by bad contractor. 

December 5, 2024 – Cameron Nakashima spoke with KOAA News to inform consumers of how to avoid phishing attempts in Colorado. 

December 3, 2024 – Cameron Nakashima told KOMO Seattle viewers about unethical and scam charities and how to find trusted ones. 

Nov 20, 2024 – BBB warns consumers about a pattern of customer complaints against Vibeworx.

Nov 17, 2024 – Cameron Nakashima provides Alaska business owners with advice for effectively responding to negative online reviews.  

Nov 13, 2024 – Dale Dixon spoke with Hawaii viewers about rising online scam activity and how to keep your money and information safe.

October 26, 2024 - Cameron Nakashima shares tips with KOMO - what consumers can do when businesses don't deliver.

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October 21, 2024 - Cameron Nakashima shared IT scam insights and fake "tech support" trends with KHON2 News.

October 15, 2024 - Cameron Nakashima told NBC Montana how to spot, avoid, and report investment scams.

October 2, 2024 - Cameron Nakashima shared new information about employment scam trends and tips to stay safe with KHON.

October 1, 2024 – Cameron Nakashima walks readers through the effective steps to use when resolving disputes with a business.

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September 29, 2024 - Cameron Nakashima explained the fake boss text message scam with KOMO News. 

September 20, 2024 - Cameron Nakashima spoke with KOMO News about investment and crypto scams.

August 31, 2024 - Cameron Nakashima shed light on gift card scams in an interview with KHON.

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August 25, 2024 - Meghan Compton spoke with Denver 7 about how to keep your personal information safe.

August 6, 2024 - Cameron Nakashima told NBC Montana what to watch out for when investing in home solar.

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August 5, 2024 - Meghan Compton spoke with Denver 7 about why leaving good reviews for good businesses is important.

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July 29, 2024 - Meghan Compton spoke with Denver 7 about scams related to the Olympic games.

July 27, 2024 - Cameron Nakashima shared with Argus Observer reasons behind why people always say you should get three quotes.

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July 27, 2024 - BBB and Amazon are combining resources to combat the fake review epidemic.

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July 24, 2024 - Cameron Nakashima spoke to KHON about the joint lawsuit involving BBB and Amazon.

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July 23, 2024 - Meghan Compton told Denver 7 about a surge in fake passport website scams and how to be safe online.

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June 26, 2024 - Cameron Nakashima told KHON what happens when the contractor you hire is not licensed and insured.

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June 24, 2024 - BBB shares with Alaska Business how business owners can make the most of their marketing budget.

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June 12, 2024 - Cameron Nakashima shared tips with KHON for how to help your favorite local businesses succeed.

May 31, 2024 - Cameron Nakashima shared with the Southeast Examiner how to be safe when screening reviews online.

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May 28, 2024 - Cameron Nakashima told NBC Montana the impact of employment scams and who the scam is targeting.

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May 24, 2024 - Cameron Nakashima spoke to KOMO about how to save money when hiring a contractor this summer.

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May 22, 2024 - Cameron Nakashima told KHON about 'Pig Butchering' scams and how they impact Hawaii.

May 21, 2024 - Cameron Nakashima spoke to KHQ News about virtual vehicle scams and how to avoid them.

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May 15, 2024 - Cameron Nakashima spoke with KLEW News about a local construction scam.

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May 11, 2024 - Dale Dixon spoke to Q2 about young adults being more trusting of scammers and getting scammed more.

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May 6, 2024 - Meghan Compton spoke with Denver 7 about three important things to consider when hiring a mover.

May 3, 2024 - Dale Dixon shared an article with the Southeast Examiner explaining why your employer's reputation matters.

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May 1, 2024 - Cameron Nakashima spoke to KHON about moving scams and how to spot one.

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April 26, 2024 - Cameron Nakashima shares tips with KOMO News on how to start and grow a side business.

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April 24, 2024 - BBB warns about text message scams pretending to be road toll payment companies.

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April 14, 2024 - Cameron Nakashima spoke with King 5 about a recent scam targeting people with college debt. 

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March 31, 2024 - Cameron Nakashima shares the recent impact of online reviews.

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March 24, 2024 - Cameron Nakashima shares how to identify useful reviews and ignore fake ones.

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March 18, 2024 - Meghan Compton spoke with Denver 7 about a new impostor scam involving premium beef.

March 1, 2024 - Dale Dixon's article explains best practices for leaving a meaningful review.

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February 16, 2024 - Dale Dixon spoke with KOMO News about how to be safe when hiring a tax preparer.

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February 14, 2024 - Dale Dixon spoke to KHON to offer some tips for avoiding debt relief scams.

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February 6, 2024 - Dale Dixon shared with NBC Montana three ways to identify and avoid fake reviews online.

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January 28, 2024 - Dale Dixon spoke with King 5 about what not to do when selling used electronics online.

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January 15, 2024 - Meghan Compton spoke with Denver 7 about why it is important to leave reviews.

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November 27, 2023 - Meghan Compton spoke with Denver 7 about safely buying holiday decorations online.

November 13, 2023 - Logan Hickle spoke with KHQ Spokane about stepping in to help a consumer in need.

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November 1, 2023 - Roseann Freitas went on-air with KHON Hawaii to announce this year's Torch & Spark Award winners for the state of Hawaii.

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October 29, 2023 - Logan Hickle spoke Farah Jadran highlighting an investigation done by the BBB regarding a local contractor.

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October 11, 2023 - Roseann Freitas spoke with KHON Hawaii about the history of BBB and how we help the public today.

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October 9, 2023 - Jose Jimenez habló con Telemundo Denver acerca de compras en línea de forma segura con las grandes ofertas que se avecinan en esta temporada de fiestas. 

September 24, 2023 - Logan Hickle spoke with Hayley Guenthner about a company based in Vancouver, WA, Nationwide Energy.

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September 20, 2023 - Roseann Freitas went in-studio with KHON to warn the public about the signs to watch for regarding cryptocurrency on social media.

September 4, 2023 - Dale Dixon spoke with the team at Idaho News 6 about what the public should do to stay safe when booking their vacation travel plans.

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August 22, 2023 - Logan Hickle spoke with Heidi Meili on what to do when wrapping up your home improvment project.

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August 15, 2023 - Roseann Freitas spoke with Denver 7 regarding pet scams and how to know the animal is legitimate.

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August 4, 2023 - Logan Hickle spoke with KOMO News about wait times and issues surrounding passports.

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July 21, 2023 - Logan Hickle spoke with KING 5 NBC in studio regarding Taylor Swift tickets in the Seattle area.

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July 6, 2023 - Roseann Freitas spoke with Alaska News Source about a scam targeting local restaurants and consumers in the Anchorage area.

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July 5, 2023 - Roseann Freitas spoke with KHON news in studio with tips on creating secure passwords.

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June 27, 2023 - Logan Hickle spoke with NBC Montana regarding a recent news release from BBB Great West + Pacific.

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June 27, 2023 - Roseann Freitas spoke with KHON 2 Hawaii to inform consumers on what to verify when receiving a letter from the Census Bureau.

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June 23, 2023 - Logan Hickle spoke with KOMO ABC Seattle regarding a recent news release from BBB Great West + Pacific.

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May 30, 2023 - Roseann Freitas spoke with Fox 31 Denver about ticket scams with the Denver Nuggets making it to the NBA Finals.

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May 13, 2023 - Logan Hickle went in-studio with Farah Jadran to let the community know what to look for when hiring contractors for their summer projects.

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May 5, 2023 - Logan Hickle spoke with KOMO ABC Seattle about this year's Torch and Spark Awards, now accepting applications from the community.

April 11, 2023 - Dale Dixon spoke with KIVI Idaho News 6 about password managers, how they can protect you, and the pitfalls.

April 5, 2023 - Logan Hickle sat down with KIRO 7 CBS to discuss bad actors posing as the BBB to gain trust in the community.

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April 4, 2023 - Roseann Freitas spoke to Hawaii News Now about the dangers of scams trageting businesses in the community.

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March 18, 2023 - Logan Hickle spoke with KING 5 NBC about the upcoming tax season and implications around protecting your personal identifiable information.

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March 8, 2023 - Dale Dixon spoke with KTVZ Bend about a solar company that is F rated with the Better Business Bureau.

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March 7, 2023 - Logan Hickle spoke with KOIN Portland covering the new Scam Tracker Risk Report consisting of data and trends reported to the BBB in 2022.

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February 28, 2023 - Roseann Freitas spoke with KHON to inform consumers on how to go about purchasing a car in today's market.

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February 21, 2023 - Dale Dixon spoke with KTVB about what people can utilize BBB.org for when looking for a car, to avoid bad actors like ByrdDawg Motors.

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February 8, 2023 - Logan Hickle spoke with NBC Montana about why a business should closely manage their online presence.

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January 24, 2023 - Roseann Freitas spoke with KHON to prepare consumers for the upcoming tax season.