Business ProfileforDauenhauer Plumbing / Heating & Air

5/24/24 Plumber from Dauenhauer came out to repair our bath tub faucet that would slowly run even when turned off. Plumber immediately wanted to cut the handles off because he couldn't get them unscrewed. I didn't let him cut off the handles and showed him how to get them off. He said we needed new stems.Quoted $500 something for all new handles and stems which is extremely high then quoted $330 something for new stems which was also extremely high.He put new stems on in about 5 minutes but couldn't get the original handles back on. Told me to **** *****, buy new handles and screw them on. Left our house with a "completed" job with stems sticking out of the wall, large holes and no handles and instructions for how I could install that evening. It is our only shower for 6 people. I went to **** ***** (**), bought handles and came home, they didn't work. Returned them to **, brought original handles to Lowes, bought more but didn't fit. Called company, they said they would have him contact me that evening, he texted and sent me a picture of a kit I needed to buy from ***. that included the stems I already paid him to install. Called company next AM they sent someone out to "fix" it over Memorial Day weekend. Guy found handles that fit but the original pieces that go on the wall between the handles and the wall didn't fit so he put the handles on with holes in the wall behind it that water would drip in every time we showered. Said water going in the wall wouldn't cause mold. Considered job completed. Still left shower not functional since water continuously dripped in to the wall when showering. Also left a big mess. Called 4 times,2 times to speak to a manager for a refund plus payment for money I had to pay another plumber to fix it their job but no one has returned my call. Had to pay another plumber to come fix what Dauenhauer did and make the shower work again.Other company replaced original handles with original handles and fixed the shower properly.