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Customer ReviewsforTrans Canada Movers Inc.
44 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Cory H
5 stars14/08/2024
I interviewed many moving companies before my move from Canada to *****************. TransCanada Moving was the only one that addressed custom forms, exactly what I had to do to make this move happen, and provided friendly and professional advice. All my fears were allayed. The Senior Relocation Specialist was patient and very responsive to all my questions. When the team of movers showed up in Canada, they worked together solidly as a team. When people asked me how the move went, I called it the "Great Vanishing Act". Everything was packed so securely and so much care was taken to ensure my furnishings made it safely through the transport. I was kept apprised of every step and given lots of heads up calls so that crossing the border was seamless. I met with the delivery team in ******* and loved dealing with the same person who was in charge of the move back in Canada. I was especially happy that my. furnishings could be loaded into storage boxes in *******, ready for when I find my new home. Can't say enough positive things about this company. Thanks!!Review from Alexandra D
5 stars05/07/2024
I used TransCanada for a move from *** to *******. I found ****, the Senior Relocation Specialist, to be both personable and very responsive. The move team on both ends was efficient and appeared very experienced. The driver (I believe his name was *****) was also very helpful when it came to the secondary customs process in ***********. It was clear that he was a regular at the customs office, and had good relationships with the staff there. The whole process went as seamlessly as it could, and, while I hope not to move again for a while, I would recommend TCM to anyone looking to make a similar move.Trans Canada Movers Inc. Response
22/07/2024
Thank you for taking the time to share your experience with us. We are thrilled to hear that our team made your move smooth and stress-free. It's great to know that our staff's expertise and familiarity with customs made the process easier for you. Your recommendation is greatly appreciated! If you need moving services again in the future, were always here to help.Kind Regards,Trans Canada Movers TeamReview from Malcolm B
5 stars03/07/2024
Our daughter recently relocated from *******, **** to **************** The person with whom I spoke on the phone was extremely pleasant and provided an estimate of the charges for the relocation the same day. I received 5 other quotes and the quote from Trans Canada was very competitive. This was a very stressful time for our daughter but thanks to Trans Canada her move went off smoothly. The two gentlemen who took care of packing at the *********** were both extremely polite and efficient in getting our daughters furniture and other items wrapped and secured for transfer to the local warehouse. The furniture arrived in **********, ** on the date and time that was promised. Here too, the gentlemen that delivered the furniture were extremely polite, helpful and pleasant to deal with. All items arrived intact and damage free. Based on our experience, I would not hesitate to recommend Trans Canada the next time a friend or family member is looking to move.Trans Canada Movers Inc. Response
22/07/2024
Thank you for sharing such a detailed account of your positive experience with us! We are delighted to hear that our team provided pleasant and efficient service, ensuring a smooth move for your daughter.It's wonderful to know that our competitive pricing and careful handling of belongings met your expectations. We appreciate your recommendation and are here to assist with any future moving needs for you, your friends, or family.Best regards, Trans Canada Movers TeamReview from Melvin P
5 stars27/06/2024
Canada to US move - ****************** reasonable priced, flexible, considerate, understands the customer needs very well, **** - the sales person was always quick to respond to questions. Their workers who picked the household goods and those who delivered were all nice people. I ran quotes through at least 5-6 companies and found TCM to be the best in price, gentle, flexible to customer needs, not pushy or forceful. Highly recommended!!!Trans Canada Movers Inc. Response
22/07/2024
Thank you for your wonderful feedback. We are pleased to hear that our team provided excellent service at a reasonable price, while being flexible and considerate of your needs. It's great to know that our staff was responsive and helpful throughout the process. Your recommendation means a lot to us. We appreciate you choosing Trans Canada Movers and look forward to assisting you with any future moving needs.Kind regards, Trans Canada MoversReview from Curt G
5 stars21/06/2024
A spectacular company: professional and personable. Skillfully managed a move of items from Canada to the U.S. Other companies that were contacted seemed like they couldn't be bothered.Rare to find a company as competent, communicative, and caring as this. Highly recommended!Trans Canada Movers Inc. Response
22/07/2024
Thank you for your fantastic feedback. We are thrilled to hear that you found our company professional, personable, and competent. Its wonderful to know that we could provide the level of care and communication you were looking for. Your recommendation is greatly appreciated, and we are always here to assist with any future moving needs!Best regards,Trans Canada MoversReview from Zubin S
5 stars11/06/2024
Moved with ***** and **** at TCM and they were both extremely helpful. My move from ********* from ******* was super smooth and I felt like great care was taken with my belongings. The team was great with communication and available to handle any of my needs. Would highly recommend!Trans Canada Movers Inc. Response
22/07/2024
Thank you for sharing your positive experience with us. We are delighted to hear that your move was smooth and that our team took great care of your belongings. It's wonderful to know that our communication met your expectations. We appreciate your recommendation and look forward to assisting you with any future moving needs.Kind regards,Trans Canada MoversReview from Lynn B
5 stars09/06/2024
For a move back to Canada from a NY apartment, TransCanada was the perfect option. We had investigated different options, but this company made the cross border hassle easy and was the best cost-wise and I'm so happy we used them! ***** (Senior Relocation Specialist) provided great service right from the start and through to the end of our adventure. She took time to listen carefully to our needs and timeline and didn't put pressure on for us to make a quick decision. She explained every step we needed to do seeing as our belongings would cross the border ahead of us. She was a great communicator throughout and amazingly diligent in following up to make sure everything was following in line as it should from both ends of the job. She clearly has a good relationship with the others in the company and it made for a great experience overall. ***** was efficient, friendly, respectful and I'm so grateful for her help. The movers (led by *****) arrived on time and were well aware of New York's idiosyncracies with traffic/tight parking/crowded streets/tight spaces. They were a strong and super efficient team and friendly while working very hard and efficiently. Our furniture was wrapped up carefully and moved without marring any walls in the apartment building. I have used moving companies before but these guys were top notch. At the other end, in Canada, things went just as well. ***** was a friendly face to see when he settled us back into Canada. He is an incredibly hard worker. I felt like ***** and ***** and "the boss" truly cared about us and I would like to highly recommend TransCanada Movers because of their great ethics and great service.Trans Canada Movers Inc. Response
22/07/2024
Thank you for sharing your detailed and positive experience with our company. We are delighted to hear that your move back to Canada was smooth and hassle-free. It's wonderful to know that our team provided excellent service, from your moving specialists attentive and pressure-free communication to the efficient and friendly moving crew who handled the logistics. We appreciate your recognition of our team's hard work and dedication to customer care. Your high recommendation means a lot to us, and we look forward to assisting you with any future moves!Kind Regards,Trans Canada MoversReview from Alida G
5 stars05/06/2024
************ From Trans canada Movers was amazing in helping me move my daughters things from ********* to *****************. His prompt and caring customer service was over and beyond what I ever expected. I will definitely recommend Trans Canada movers to my friends and family. Thank you.*******************Review from Marsi M
5 stars04/06/2024
This company is outstanding. ***** was our main contact and she was thorough, available, friendly and knowledgable. Both the pick up team and the drop off movers were fast but careful and friendly as well. The entire team was very professional and we couldn't be more pleased with the entire move from ******************* to **.Review from Susanna S
5 stars02/05/2024
Ive received dozens of quotes from different cross border movers and Trans Canada has the most competitive pricing and the best reviews. We were taken care of by ********** who was our relocation specialist. We were really thrilled with the level of attention and care he put into ensuring we had all the paperwork completed correctly for a smooth move crossing the border. He was in constant communication and took the stress away from what would have been a logistically stressful process. We werent expecting such a hands on, easy experience and were so grateful that we could really rely on **** to ensure a smooth move. Our experience with Trans Canada would have been very different without Jakes support and my husband and I agree that he was what made our experience with trans Canada movers probably the best most reliable moving experience weve had.Trans Canada Movers Inc. Response
06/05/2024
Thank you for taking the time to share your positive experience with our company. We're delighted to hear that you were pleased with the service and attention to detail provided by our team. It's our goal to ensure a smooth and stress-free move, especially when crossing borders, and we're glad that this was reflected in your experience. We appreciate your trust in us and are grateful for your kind words.Should you or your friends or family require moving services in the future, we are always here to assist!Warm regards,Trans Canada Movers Team
Customer Review Rating
Average of 44 Customer Reviews
Contact Information
8 1080 Cliveden Ave
Delta, BC V3M 6G6
Business hours
Today,Closed
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 1:00 PM |
SuSunday | Closed |
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