Business ProfileforMinnesota Power
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 30 W Superior St, Duluth, MN 55802-2191
- BBB File Opened:
- 3/6/2015
- Years in Business:
- 118
- Business Started:
- 1/25/1906
- Business Started Locally:
- 1/25/1906
- Business Incorporated:
- 1/25/1906
- Type of Entity:
- Corporation
- Business Management
- Kelley Eldien, Sr Community Communications Specialist
- Alan Hodnik, CEO & President
- Amy Jackson, Supervisor
- Amanda Heimbach, Manager
- Lori Melton, BBB Contact
- Contact Information
Principal
- Kelley Eldien, Sr Community Communications Specialist
- Amy Jackson, Supervisor
- Amanda Heimbach, Manager
Customer Contact
- Amy Jackson, Supervisor
- Amanda Heimbach, Manager
- Additional Contact Information
Fax Numbers
- (218) 355-2770Primary Fax
Email Addresses
- Primary
- (218) 355-2770
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jason B
07/24/2023
Minnesota Power Response
07/26/2023
This customer has only reached out by phone on 3 occasions since 2012. We did our best to assist on all three occasions despite repeated verbal assaults on Minnesota Powers telephone representatives. Any other calls regarding this customers accounts were made by a female with whom weve only had pleasant conversations over many years.
Minnesota Power has asked for details regarding the specific vegetation complaints, but we only receive ranting answers and never exact locations or complaints. Minnesota Power has had various interactions with this customer regarding both a transmission line near the home and the distribution line to the home. The actual vegetation work is completed by contractors, but we are unsure about the timeline and work being referred to in this comment.
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