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Find a Location

Target Corporation has 61 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTarget Corporation

    Department Stores
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    State of California Agreement

    On March 4,2022, Target Corporation entered into a Stipulated Final Judgement with the State of California. The Judgement settles allegations of false advertising relating to the price accuracy of merchandise sold by the business. The allegations included claims that the business unlawfully charged consumers higher prices at checkout rather than the lowest advertised price for the items.   Under the terms of the Judgement, the business agreed to no longer engage in false or misleading advertising nor charge a price higher than the lowest advertised price for an item.  Target also agreed to no longer use technology that causes pricing in the mobile app to change based on the user’s location; to disclose where consumers can obtain items at the prices listed on the app and is required to maintain a price auditing program in California stores for at least seven years. Target must also pay a fine of $5 Million in civil penalties plus $373, 618 for investigation costs.  

    The Judgement was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.

    BBB contacted Target Corporation and they provided the following statement: “Target is committed to accurate pricing in our stores and has taken steps to improve our processes. The majority of issues identified in California occurred when promotions signs were not removed immediately after a promotion ended. The investigation also inquired about a technology called “geofencing” and its use with respect to pricing shown in the Target app. Geofencing is no longer used in the app with respect to pricing – and has not been used in that way for several years.”

    For more details go to the below link.   A press release about the action is available here

    At-a-glance

    Customer Reviews

    1.15/5stars

    Average of 329 Customer Reviews

    Customer Complaints

    3,102 complaints closed in last 3 years

    1,012 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/31/1980

    Years in Business: 62

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According to information supplied by the company, it operates as a department store offering the retail sale of household goods & furnishings, the retail sale of clothing & groceries, and a variety of other goods..

    Business Details

    This is a multi-location business.

    Find a Location

    Target Corporation has 61 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      PO Box 9350, Minneapolis, MN 55440-9350
      BBB File Opened:
      12/1/1980
      Years in Business:
      62
      Business Started:
      1/1/1962
      Business Started Locally:
      1/1/1962
      Accredited Since:
      12/31/1980
      Type of Entity:
      Corporation
      Alternate Business Name
      • Target Stores, Target Executive Offices
      • Target
      • Target.com
      Business Management
      • Sandy Dayao, Manager
      • Target.com Guest, Services
      • Brian Cornell, CEO
      • Sam Nader, Director Guest Relations
      Contact Information

      Principal

      • Sandy Dayao, Manager

      Customer Contact

      • Sandy Dayao, Manager

      Customer Complaints

      3,102 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/05/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I PLACE MY ORDER ON WEDNESDAY, JULY 3 FOR NEXT DAY DELIVERY FROM TARGET, THE DELIVER WAS AN ERROR MADE BY TARGET AND THEIR DELIVERY PERSON. I NEEDED THESE ITEMS TODAY, THURSDAY, JULY 4TH FOR OUR EVENT, I CALLED TARGET, THEY ADVISED ME THAT MY ORDER WAS STILL COMING AND THEY WOULD REFUND MY ORDER AS A COURTESY, THAT DID NOT HAPPEN TWICE-MY ORDER NUMBERS ARE: ************* AND ***************; WHEN YOU DEPEND ON A COMPANY TO TELL YOU THAT THEY DELIVER WITHIN HOURS, AFTER YOU PAY, THEY LIE AND THEN DESTROY YOUR HOLIDAY, I WANT JUSTICE
      Read More

      Customer Reviews

      329 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kathryn P

      5 stars

      07/14/2024

      I visited Target store #1453 this evening. I was attempting to use some Target Circle coupons and shop specifically for some deals. It did not turn out exactly how I had planned so I went over my budget and had to take several things off of the transaction. There was a line forming behind me and I was quite embarrassed, but the cashier whose name was, Vina, was so kind and patient and never once made me feel like I was a nuisance. They did not humiliate me or make any comments or anything. They didn’t even seem as if they were frustrated by the situation and I appreciated it more than they will ever understand. In a moment where I felt like a complete idiot, most places/people would’ve treated me as such, but not this sweet person. They were the epitome of customer service and made this a great experience and one that I will never forget. I will be sure to brag about this everywhere I go and because of Vina, I will now be shopping at target more than anywhere else. This is the type of kindness you don’t see very often anymore, but Vina restored my faith in humanity in the small gesture of just being patient with me. Way to go Target! You have a star on your hands. I don’t think I can remember a time that I was as impressed by anyone as I was by Vina tonight. Thank you and thank you for making what could’ve been more humiliating, so easy and comfortable. (I used the pronoun they and them because I am not sure exactly what Vina‘s pronouns are and I do not want to disrespect them in any way)

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

      BBB reports on known marketplace practices.

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