Business ProfileforDrain Go Plumbing

First got into contact with Draingo through our warranty company as they were the contractors assigned. Reported issue was a stoppage in washer drain line. Draingo came down was unable to clear obstruction with a drain snake(2.21). Came back next day 2.22 to run camera down the line to submit to the warranty company (American Home Shield). Female representative from Draingo office along with techs on the scene stated a $850 charge would be due from us same day of service and that warranty would need the photos. After paying via money order they ran the camera though the line also cleaning pipes and charged $900 with tax. They stated the cost of the service was due to the photos needed to be taken for warranty needs. They took photos via their phones and it doesn’t show any of the damage clearly rendering the service useless and unusable. It didn’t provide what it was supposed to and will have to be redone by a new plumber who will complete the services. Later when reaching back out to the warranty company they stated it was against their contract with Draingo to do so and they would contact their contract team. Quoted work to be completed submitted to homeowners was 23k in repair costs, different document submitted to American home shield reflected different cost and description of repairs. Did not want Draingo to finish the job as they seemed untrustworthy also updated American home shield on events. I understand if I am unable to get a refund I just wanted to make know that the Draingo company was Over charging for their services and charging customers when they weren’t supposed to.