Business ProfileforBridgestone Retail Operations, LLC

Never take your vehicle to Firestone . I took my vehicle to Firestone 5620 Baltimore National Pike, Catonsville , MD on 4/16/24 AM. I needed a tire because I had a flat tire . Firestone replaced the tire and said they did a courtesy check as well. I went to my Aunt's funeral in Baltimore later that morning and drove to Laurel for the cemetery. On the way back from laurel, MD my husband said he smelled something. After we return to the church for the repass an proceeded to drop a cousin home , my vehicle began shutting off . We stopped . My husband open the hood and saw that the coolant top was sitting off to the the side. Obviously Firestone forgot or intentionally left the coolant top off . We called Firestone and they denied leaving the coolant top off. They lied because we know they check the fluids because they told us and the windshield wiper fluid was filled to the brim . Firestone cost me over $2000 in damage. This error caused me and my husband to remain in MD until May 3, 2024 do to fixing my vehicle in a timely manner. I am thinking on going to smalls claims court against Firestone. FIRESTONE is a fraud!