Business ProfileforKroll

I'm enrolled with Kroll currently. Sadly 2 data breaches from 2 companies have caused much headache. I realized when my credit card alerted me someone was trying to open a loan in my name, it got my attention. The notice came from my Capitol One card. I called Kroll pretty disappointed to be honest. If they are doing the high priced monitoring why did I have to find the breach and show it to them? Kroll advised me to freeze my accounts, fair enough we took care of that. On March 15 I got a denial letter for a loan from **** of America. (This letter was for a loan denial.) I called Kroll today 4/12/24 and asked can Kroll do anything to help track down who has my e-mail handle? Nope. This e-mail handle is more than 25 years old and will be a nightmare replace. Too bad said Kroll we only help your financial issues. Well if you ask me Kroll isn't worth the money. Freeze my accounts and no other help. What a lousy, lousy bit of support Kroll. Had I paid for this service I'd ask for my money back to be honest. I feel exposed, cheated and this big brother Kroll that was going to make everything better did the minimum and sent me on my way.