Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Furniture Innovation, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFurniture Innovation, Inc.

    Interior Designer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers the sale of furniture and home accessories.

    Products & Services

    Furniture & Home Accessories

    Business Details

    Location of This Business
    2500 Cayer Ln, Columbia, TN 38401-7381
    BBB File Opened:
    3/13/2014
    Years in Business:
    10
    Business Started:
    9/26/2013
    Business Incorporated:
    4/11/2017
    Type of Entity:
    Corporation
    Business Management
    • Mr. Edward Ellsworth, President
    Contact Information

    Principal

    • Mr. Edward Ellsworth, President

    Customer Contact

    • Mr. Edward Ellsworth, President

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    6/18/2021/amount paid $2200.00/business basically stated they could not resolve issue/furniture is in need of repair or exchange/business has not tried to resolve problem with furniture/sales #****
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joni A

    1 star

    03/24/2023

    Do not buy anything from this seller. We bought an ****** table and chairs and paid $100 dollars more than what ****** was asking as manager told us he had it in stock and would deliver it same day. No delivery time so we stayed home all day only for them to show up at 5:30 in the evening. Table had a nick in it and the leaf of table did not fit. Tried to call store, hours showed open till 7:00, but not answer. Got in car and drove to store arriving at 6:15. Store closed but delivery people still there. Told them table was defective and he said to call Wednesday as they decided to take long weekend. Called first thing Wednesday morning and was told they would send someone out that day or Thursday. No show, called Friday and was told they had another one in warehouse and again would deliver on Saturday. Stayed home all day only to have delivery at 7:00pm. The table they delivered was the one they had on the showroom floor, which I told them I did not want when we were in store, as it was scratched. They called manager and was told to take both tables. Left without any table and was told 2 to 6 weeks for another one. After paying $100 dollars more because they had in stock I had no table and we where eating on TV trays. Finally got my table but it was not put together!! When talking with the manager he was very short with us and really did not care that we spent $100 more for product, for same day delivery, or that it was not assembled when we finally got it. He was very short with us and unprofessional. Will never buy anything from them again.

    Local BBB

    BBB of Middle Tennessee

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.