BBB Business Review

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BBB Accredited Business since

AutoAmerica

Phone: (308) 384-1500 View Additional Phone Numbers 3036 S Locust St, Grand Island, NE 68801 https://www.buyautoamerica.com/

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that AutoAmerica meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Sales and Advertising Issues 0
Billing Issues 0
Delivery Issues 0
Service or Repair Issues 0
Order Issues 0
Product Issues 0
Customer Service Issues 0
Facilities Issues 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against AutoAmerica

Customer Reviews Summary Read customer reviews

1 Customer Review on AutoAmerica
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on AutoAmerica

Additional Information

BBB file opened: July 12, 2000 Business started: 05/01/1991 in NE Business incorporated 05/25/2000 in NE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Nebraska Department of Revenue
301 Centennial Mall S, Lincoln NE 68508
www.revenue.nebraska.gov/
Phone Number: (402) 471-5729

Nebraska Motor Vehicles Industry Licensing Board
301 Centennial Mall S, Lincoln NE 68508
http://mvdealerbd.ne.gov
Phone Number: (402) 471-2148
[email protected]

Type of Entity

Corporation

Business Management
Scott Carpenter, President/Owner
Contact Information
Principal: Scott Carpenter, President/Owner
Business Category

Used Car Dealers Online Car Dealers Truck Dealers Car Dealers Auto Warranty Services Car Buying Used Car Dealers (NAICS: 441120)

Alternate Business Names
Auto America, Inc. AutoAmerica Fleet & Lease Outlet
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Nebraska Department of Revenue 301 Centennial Mall S, Lincoln NE 68508 Phone Number: (402) 471-5729 www.revenue.nebraska.gov/

South Dakota Department of Revenue 445 E Capitol Ave, Pierre SD 57501 Phone Number: (605) 773-3311 https://dor.sd.gov/contact/

Products & Services

This company is an independent dealer specializing in sales of late model pre-owned and off-lease previous corporate fleet vehicles. Their selection includes 2 door cars, 4 door cars, SUVs, trucks, and mini vans.


Customer Review Rating plus BBB Rating Summary

AutoAmerica has received 1 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.