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          Carol Wright Gifts has 1 locations, listed below.

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            Business ProfileforCarol Wright Gifts

            Catalog Shopping

            Current Alerts For This Business

            Alert:
            On 06/16/2023 Carol Wright Gifts was purchased by Colony Brands, headquartered in Monroe, WI. Colony Brands acquired 12 brands from AmeriMark Holdings including Dr. Leonard's and Harriet Carter.  Better Business Bureau in Milwaukee, WI maintains a profile for Colony Brands at https://www.bbb.org/us/wi/monroe/profile/catalog-shopping/colony-brands-inc-0694-22000113

            Additional business information

            Additional Info:
            On 04/11/2023, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 23-10442. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to United States Bankruptcy Court District of Delaware 824 Market Street North 3rd Floor Wilmington DE 19801 for resubmission to that court. The case number should be entered on the form.
            See all additional business information

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            202 complaints closed in last 3 years

            48 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            1/5/2000
            Years in Business:
            45
            Business Started:
            3/1/1979
            Business Started Locally:
            1/5/2000
            Business Incorporated:
            10/31/1999
            Type of Entity:
            Corporation
            Business Management
            • Ms. Erica Tellez
            Contact Information

            Principal

            • Ms. Erica Tellez

            Customer Contact

            • Ms. Erica Tellez

            Customer Complaints

            202 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/08/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            my bank statement says I paid ***** back on May 5th of 2023 for my order with Carol Wright. When I received my order there was a partial backorder, so I waited .okay. .. 3 MONTHS now, so I called them after I saw my contacting them ONLINE did no good. I was told that the 'backorder' (in disguise) actually amounted to a cancellation/discontinued and that my account was 'adjusted'', but they couldn't give me a date when that was done ! it was up to me to track it down in my bank account. I DID that and did not see any refund or adjustment made. Was going to call back but every person I spoke with before didn't seem to have a clue about...anything! and I was too frustrated being transferred back and forth 5 times

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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