Customer ReviewsforRockaway Recycling Inc.

Submitted multiple quote requests for a VW catalytic converter and haven't heard anything. It says on thier website that you can get a quote in 1 - 3 business hours but I haven't heard anything in 2 weeks. Maybe the price quote thing on their website doesn't work ?? I guess I'll try to text them for a quote but If i don't hear anything I'm leaving another bad review.

Hello ****, we are sorry to hear you didn't from you. It seems there may be a disconnect with our system and how we receive quote requests. We believe we have found the solution in the last 5-7 days and have tested it successfully.We would appreciate another chance to earn your business. If you could request a quote on our site at the link below we would be very grateful for another chance to work with you.*****************************************

Submitted pictures and information through their website on 12/15 and again on 12/22 when no response was received from the first submission. Additionally submitted the same information on 12/22 through the quote link on the Better Business Bureau (BBB) site. I finally received an email later that day from them requesting pictures and the email stated: “Please allow us 3-5 business hours to reply to your request”. I responded to the email later that same day with the same information as the previous three times. I waited since it was during the holidays. I followed up with an email on 12/27 asking for an update on my previous email response. To date, I have not heard anything. I have been receiving their promotional emails on a regular basis though. My experience with RRCats.com has not been positive. I submitted my information four times (twice through their website, once through the BBB link, once in a direct response to their email) and followed up with an email for an update on my quote request and I have not received a quote. Their email stated a reply within hours, it has been weeks and still no quote. I am no longer interested in doing business with this company. That has been my experience. Thank you.

Hello, ******. We are sorry to hear of your trouble getting a quote from **. After reviewing our communications with our team, when you originally contacted us on 12/22, we requested the necessary information to provide a quote. When you replied on 12/22, it was after hours, and our office was closed for the holiday.When we returned to the office (when we opened) on 12/27, we responded to you at 8 am EST with your quote amount. It seemed your next response asked for a quote, and it didn't come through for some reason. So, our team again sent another quote to your email the same day. Perhaps it was lost in spam.We're sorry it seems like with the interruption of the holiday and miscommunications (via email), we could not connect. Our team would be grateful to have the opportunity to earn your business again if you wish. We are always available.

Good company with positive minded folks, easy to work with.

****, thank you for the chance to earn your business here at Rockaway Recycling. We look forward to working with you again.

employes are courteous and professional,been scrapping for 50 years best place for the prices.will not go anywhere else.

Thanks for the chance to earn your business, *******. We hope to work with you again soon!

Very efficient and clean place to bring scrap. Good prices too and courteous service.

Thanks for taking the time to review us, ****. We hope to work with you again when you come to Rockaway Recycling.

Fair pricing is what attracts me the most. But the employees are so helpful and have explained the different grades of metals and separate them to give me the best price .never a bad attitude from any one.

Thanks for the kind review, ******. We are happy to hear our Rockaway Recycling Team was helpful in your recycling. We hope to see you again soon!

Courteous service, friendly people and the best prices in the area.

Thanks for the review, ****. We are happy to hear you are pleased with our prices and our team. We hope to work with you again soon.

I have brought scrap several times to your yard and it is the most professionally run operation I have used. It is about 80 miles from my home but the trip is will worth it. The yard is so clean, the operation so business oriented and I have never felt cheated or wondered if I could have done better elsewhere. Keep up the good work.

Thanks for the kind review, *****. We are happy to hear our efforts in keeping our scrap yard clear and easy is meeting your standards and beyond. Thank you so much for the business.

Best place very friendly and the place is always clean not like other places and great prices

Thank you so much for your feedback of Rockaway Recycling. We appreciate your business here.

Thanks for the kind review, ****. We are pleased to hear you are happy with our services.

Fast, no hassle service! Received a very fair quote from ***** at Rockaway within one day of request and received the check a few days later. Can't ask for a better turnaround time. I highly recommend using Rockaway for your recycling needs.

Thank you for the kind review of Rockaway Recycling/RRCats.com. We are happy to hear you are pleased with our services and look forward to working with you again.