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            Business ProfileSotheby's

            Auctioneer

            Contact Information

            1334 York Avenue

            New York, NY 10021

            Visit Website
            (212) 606-7000

            Customer Reviews

            1.2/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 271

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1334 York Avenue, New York, NY 10021
            BBB File Opened:
            1/31/2000
            Years in Business:
            271
            Business Started:
            1/1/1753
            Business Incorporated:
            7/6/2006
            Type of Entity:
            Corporation
            Business Management
            • Mr. Tad Smith, President/CEO
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/14/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I left an online bid for 2 lots at Sothebys ********* (Polychrome sale Dec 6, 2023) and received email confirmations that I had won both. An hour and a half later, they reopened bidding for the lots. No calls but they expect people to check emails 1.5 hours after the bidding closed and you receive email confirmations. They didnt bother to call. They reopened the bidding for 20 minutes which I missed. I demanded an explanation and they said they had IT issues, as if that was my responsibility. Im preparing a legal case. Please reach out to me if you had similar experience.
            Read More
            Read 11 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Vero D

            12/20/2023

            UNPROFESSIONAL AND TERRIBLE I have recently purchased Chanel 19 flap from this website. I spent $5400 on the purse. When I received this purse it was full of dog hair packed in the shoebox with no dust bug.This purse was on the website as excellent condition I received the purse, was nowhere near in the condition, not only dog hair was all over the purse, but they were still little crumbs from previous owner.When I called customer service and told them about about it provide all the pictures they basically told me that Im lying and woman name ******* has the worst customer service. She hasnt even listened fully my issue put me on hold and was very rude and unprofessional.I highly recommend to you not to purchase or sell on this website because there will scam you!!!!! I have never experienced this terrible delivery and even worst customer service
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

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