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Find a Location

Worthy.com has 2 locations, listed below.

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    • Worthy.com

      25 West 45th St 2nd Floor Manhattan, NY 10036

      BBB Accredited Business
    • Worthy.com

      20 W 37th St Fl 12 New York, NY 10018-7365

      BBB Accredited Business

    Customer ReviewsforWorthy.com

    Online Auctions
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

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    204 Customer Reviews

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    • Review from Ryan J

      5 stars

      06/21/2024

      Good experience, there is always an understanding of getting fractional value for what ring was purchased for. ************** who I worked directly with, was excellent: prompt, friendly, knowledgeable

      Worthy.com Response

      07/05/2024

      Hi ****, Thank you for taking the time to share your experience with *****! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.The Worthy Team
    • Review from Dawn G

      4 stars

      06/18/2024

      They were good. Just had to ask questions about my jewelry.

      Worthy.com Response

      06/21/2024

      Hi ****, Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again. The Worthy Team
    • Review from Janelle H

      4 stars

      06/06/2024

      They walk alongsid you almost every step of the way. I appreciated the updates. It's just that when my ring finally sold there were no more updates and I had to ask for my money when it had been more than 7 business days. All around a decent experience.

      Worthy.com Response

      06/07/2024

      Hi *******, Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again. The Worthy Team
    • Review from Andy N

      1 star

      05/16/2024

      ******** . they lure you with the promise of selling your ring and they try to send you to a partner that offers less so they can then sell the item at a higher price while you and I get duped!!!!!!

      Worthy.com Response

      05/31/2024

      Hello Mr. ******************* are concerned about the accusations in your feedback. Its important to clarify that your ring was never sent to us and therefore, we never went through an offer process with you. As part of our standard intake process, we review photos of items before requesting them to be shipped to our facility. Based on the photos provided, your ring did not meet our minimum criteria for auction.

      We understand it can be disappointing when an item is not accepted, but our goal is to ensure we can successfully sell your jewelry before proceeding. This allows you to explore other options that might bring you more success. A senior member of our team will be reaching out to you directly to fully address any concerns.


      Best regards,

      Worthy Team
    • Review from Gabrielle R

      5 stars

      05/11/2024

      Process was easy, of course it's a bid situation where they're looking for a deal & only very specific pieces. You can say no if you feel it's too low. Paid within a week.

      Worthy.com Response

      05/20/2024

      Hi *********, Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you! The Worthy Team
    • Review from Josh M

      5 stars

      05/10/2024

      At first, I was admittedly a bit apprehensive about selling a diamond this way. I reached out to the company and liked what the representative had to say. I did my due diligence and "shopped" the diamond around a bit. All the other potential buyers out there offered me half of what Worthy anticipated receiving from the auction process. They stayed in touch with me and I decided to give them a chance to back up their claim. The diamond was certified by *** matching the stats from the lab I had previously sent the diamond to. The recommended price was more than satisfactory to me. I was able to watch the bidding process all the way through. In the end, I received double what others were offering for what I thought was a really nice 2 plus carat stone. The payment process was quick and easy. The payment was received in less than a week following the close of the auction. This was my first time selling a diamond and it turned out to be a very pleasant experience. I would certainly recommend Worthy to friends and family.

      Worthy.com Response

      05/20/2024

      Hi ****,Thank you for sharing your positive experience with Worthy! We're delighted to hear that our service met your expectations and that you felt confident throughout the process. It's great that our representative could provide you with the information you needed and that our anticipated auction value proved accurate compared to other offers you received.It's wonderful to know you were satisfied with the final price and that our payment process was both quick and easy. Your recommendation means a lot to us, and we appreciate your trust in our service for your first diamond sale.Thank you again for choosing Worthy, and we look forward to assisting you or your friends and family in the future!The Worthy Team
    • Review from Mary C

      5 stars

      05/04/2024

      Very easy process and reasonable prices. Quick payment was a plus also.

      Worthy.com Response

      05/10/2024

      Hi ****, This is exactly what we strive to do! Congrats again on the sale of your jewelry. Be sure to tell your friends and family about us, we'll be more than happy to help them as well. The Worthy Team
    • Review from susan c

      4 stars

      05/02/2024

      When any individual is in a position of needing to sell personal property, such as jewelry, we are in a position of vulnerability. For me, I needed to funds and I felt I was under paid, yet this is what it is. I am grateful for having this experience for a second time and as far as I am concerned everything went smoothly.

      Worthy.com Response

      05/10/2024

      Hi *****, Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again. The Worthy Team
    • Review from Lorenza B

      5 stars

      04/01/2024

      Easy, communicative, and got the best offer compared to local options.

      Worthy.com Response

      04/24/2024

      Hi *******, Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you! The Worthy Team
    • Review from Margo R

      5 stars

      03/31/2024

      I was pleasantly surprised with Worthy. I sent my mother's custom diamond ring which was appraised for $14K. After auction I was offered less than $2,5K with a reserve price of $6K. I was asked by **** if I wanted to change the reserve price and I did for $2,500 and it quickly sold it, but I confused the reserve price with the opening bid, being a novice. I told her I did not want to sell it for such a low price, so she stopped the sale for me. I was so impressed. They did send back my ring. I believe they are an ethical company although the diamond buyers want something for nothing. It works if you want a quick sale of a diamond. *** and **** were great!

      Worthy.com Response

      04/01/2024

      Hey *****, Thank you for sharing your experience with us, and we're glad to hear that overall, you found our service to be pleasant and that *** and **** were able to assist you effectively.We apologize for any confusion regarding the reserve price and opening bid. We understand that this can be a complex process, especially for those who are new to selling valuable items. Your feedback is valuable to us, and we appreciate your understanding as we strive to improve our communication and clarity in such matters.We're pleased that **** was able to promptly address your concerns and stop the sale when you expressed your desire not to sell at a lower price than anticipated. Ensuring that our customers are satisfied with the outcome of their auctions is important to us, and we're glad we could assist you in this regard.Thank you for your feedback, and if you ever consider selling again in the future or have any questions, please don't hesitate to reach out. We're here to help.The Worthy Team

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