![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforTalent Worldwide, Inc.
Current Alerts For This Business
BBB files indicate a pattern of complaints concerning product quality and customer service for Top Resume. Consumers are telling BBB about their experiences after using this company's resume-writing services. Many complaints allege that they received unsatisfactory material provided by the company (resume, cover letter) which contain some or all of the following: grammatical/punctuation errors; insufficient job history/experience; inaccurate skill descriptions. These consumers also tell BBB about the difficulties they encounter when attempting to work with TopResume's customer service department to address their concerns or request a refund, and so they must turn to BBB for assistance.
As of July 2022, consumers continue to complain to BBB about the common problems with the company's services, such as inadequate resume re-writes including misspellings, poor grammar, and inaccurate work history representations. Consumers describe the difficulties they experience in attempting to get timely responses from staff assigned to their projects and report persistent issues with refund requests from the company.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 420 Lexington Ave, New York, NY 10170-0002
- BBB File Opened:
- 1/16/2015
- Years in Business:
- 9
- Business Started:
- 1/1/2015
- Business Incorporated:
- 8/24/2015
- Type of Entity:
- Corporation
- Alternate Business Name
- TopResume
- TopInterview
- TopCV
- Business Management
- Mr. Jonas Svensson, Executive Chairman
- Mr. Byron Matthews, CEO
- Contact Information
Principal
- Mr. Jonas Svensson, Executive Chairman
- Mr. Byron Matthews, CEO
Customer Complaints
150 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/30/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
72 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Aline C
08/22/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.