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Find a Location

Rockland Hyundai has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRockland Hyundai

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Car dealership.

    Products & Services

    Sales of New Hyundai Vehicles, Service of most vehicle brands, State Inspections, Tires, Brakes, Wheel Alignments

    Business Details

    Location of This Business
    55 S RT 303, West Nyack, NY 10994-2720
    BBB File Opened:
    2/26/2008
    Years in Business:
    12
    Business Started:
    1/13/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Michael Davidson, General Manager
    Contact Information

    Principal

    • Mr. Michael Davidson, General Manager

    Customer Contact

    • Mr. Michael Davidson, General Manager
    Additional Contact Information

    Fax Numbers

    • (845) 627-6900
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Rockland Hyundai stranded me in the ******** area. I stayed in **********. The manager, ****************, told me to buy a plane ticket when I asked him whether or not I should buy a plane ticket so I could stay near the dealership and fly into ****** Friday night so I could purchase the car on Saturday and drive back down instead of having to take a flight purchase the car and drive back to the ** area in ******** all in one day. ****** specifically asked if I would be coming first thing in the morning on Saturday. he told me all he needed was proof that the money had left my bank account and I could come up to get my car that I had paid for on Saturday. The dealership told me my money had not yet arrived and they used high-pressure tactics to encourage me to sign for, a credit application and loan contract which they promised to rip up. Given that I am a single woman and was stranded in ******** the nature of the situation felt coercive to force me to sign the credit application and loan contract. I had advised them multiple times I didnt want another inquiry on my credit report and I couldnt be approved and that I didnt want, a credit application or loan contract I had to spend almost $600 on lodging, clothes, transportation and food well stranded in the ******** area for Saturday, Sunday, and Monday. They told me my money arrived on Monday at 5 PM and they close at seven and we agreed it would be too late and too strenuous for during rush-hour to get to the dealership and fill out the purchase paperwork and then drive home, and the purchase would have to wait until Tuesday morning. Both ************** and ************** made me feel pressured to sign the credit application and subsequent loan contract. They told me it was only an option they offered for me to take my car home. They refused to call their bank to check for the funds. I called my bank and they was able to provide me an **** number generated by the receiving bank from the wire transfer transaction.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Doreen N

    1 star

    11/07/2023

    My car has been in service for about a month. They cant figure out whats wrong with it. Picked it up yesterday drove out of the parking lot and the car died. You get no information from them. They cant give you loan a car cause they claim they have none I will never buy another Hyundai ever again they are the worst, my car has ****** miles on it and its a 2021 Hyundai venue. My husband is severely sick and I have to get him back-and-forth to the hospital for treatments and I have no car to get there and they dont care they can give you an answer, and they never answer the telephone , thats all they do is lie they want to sell you a car but then it has a problem they dont want to fix it. We dont know how to fix it. Maybe they should get some new technicians in that place.

    Local BBB

    BBB Serving Metropolitan New York

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