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Find a Location

518 Auto Sales has 1 locations, listed below.

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    Business Profilefor518 Auto Sales

    Used Car Dealers

    At-a-glance

    Customer Reviews

    2.54/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6950 N Military Hwy, Norfolk, VA 23518-4845
    BBB File Opened:
    5/19/2017
    Years in Business:
    7
    Business Started:
    4/1/2017
    Business Started Locally:
    4/1/2017
    Business Incorporated:
    12/30/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    10:00 PM - 7:00 PM
    T:
    10:00 PM - 7:00 PM
    W:
    10:00 PM - 7:00 PM
    Th:
    10:00 PM - 7:00 PM
    F:
    10:00 PM - 7:00 PM
    Sa:
    10:00 PM - 7:00 PM
    Business Management
    • Mr. Kyle Cambron, Owner
    Contact Information

    Principal

    • Mr. Kyle Cambron, Owner

    Customer Contact

    • Mr. Kyle Cambron, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Olivia N

    1 star

    02/20/2024

    *BUYER BEWARE* Don't waste your time! We bought a truck at 518 in May 2023. We were aware that it had over 200k miles on it, so we were told we could purchase an extended warranty for an additional ***. It took almost a month for us to get the warranty paperwork, at which time our truck started having issues. When we submitted a claim that the warranty should have covered, we were told that the warranty was voided due to the mileage being incorrect (*****, the salesman who wrote up the paperwork put down that the truck had 19k miles, not over 200k). Additionally, our purchase of the warranty was never even placed on the Buyers Agreement, the dealership "couldn't find" record of the warranty, and the total we paid conveniently reflected nothing more than the price of the truck plus taxes, etc. After MONTHS of trying to have the dealership rectify the warranty, while our truck sat on their lot "waiting for parts," we finally had it towed home. We were set up with a new warranty. When we learned the truck needed a new transmission, our second warranty was voided without our knowledge once again because the mileage was not documented correctly. We spent weeks trying to figure out how to fix this or get the dealership to write up a new warranty with the correct mileage, as they should have done in the first place, however, they never did. When we went in again, the owner refused to speak with us at all and started yelling at him about who was going to pay for the repairs since the warranty purchase was never documented and he "didn't know" how that could happen. Literally, whatever you do, DO NOT WASTE YOUR TIME. These guys are crooked as you can get and they don't care to take your money and run. There's a lot of paperwork that goes into buying a car and all you deserve as a buyer is for the person selling to know how to do their job and do it effectively without mistakes (especially when you're paying cash like we did).

    Local BBB

    BBB of Greater Hampton Roads

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