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          Find a Location

          Jack Rabbit Storage has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Jack Rabbit Storage

              4664 N Witchduck Rd Virginia Beach, VA 23455-6215

            • Jack Rabbit Storage

              8710 Hampton Blvd Norfolk, VA 23505-1012

            • Jack Rabbit Storage

              5929 Providence Rd Virginia Beach, VA 23464-3800

            • Jack Rabbit Storage

              4293 Holland Rd Virginia Beach, VA 23452-1937

            • Jack Rabbit Storage

              189 S Rosemont Rd Virginia Beach, VA 23452-4301

            Business ProfileJack Rabbit Storage

            Storage Units
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4664 N Witchduck Rd

            Virginia Beach, VA 23455-6215

            Get Directions
            (757) 499-0879

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Jack Rabbit Storage has 12 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Jack Rabbit Storage

                4664 N Witchduck Rd Virginia Beach, VA 23455-6215

              • Jack Rabbit Storage

                8710 Hampton Blvd Norfolk, VA 23505-1012

              • Jack Rabbit Storage

                5929 Providence Rd Virginia Beach, VA 23464-3800

              • Jack Rabbit Storage

                4293 Holland Rd Virginia Beach, VA 23452-1937

              • Jack Rabbit Storage

                189 S Rosemont Rd Virginia Beach, VA 23452-4301

              Headquarters
              4664 N Witchduck Rd, Virginia Beach, VA 23455-6215
              BBB File Opened:
              3/2/2015
              Years in Business:
              47
              Business Started:
              1/1/1977
              Type of Entity:
              Corporation
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Renting a storage unit

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/13/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I'm renting a unit **** at Jack Rabbit Storage, Inc. & the door was damaged by the property manager ***** **** using a golf cart. The manager has yet to repair the damages. She offered to have a man who was cutting the grass repair the door. I don't feel comfortable opening my unit to a complete unofficial, unidentifiable person. It has rained severely since then and I'm getting turned around when I ask for information to report the manager. I keep getting told there's no corporate information. I was asked to leave my key with the office by both the manager ***** as well as the assistant manager *****. That is unethical and against normal protocol/procedure. I informed both individuals that I won't be leaving with my key but I'm more than able to stay as long as need be to repair the damages by proper personnel. I haven't received any feedback as to when that will take place as of yet and to my knowledge the incident occurred on Thursday 6/9/22. As of now, my property is being exposed to the elements due to the severity of the damages.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nijah A

              08/14/2023

              I recently went to retrieve my belongings from storage to find most of my items were ruined (mold and mildew). To add insult to injury of course mold and mildew is not covered under the insurance I’ve been paying for over three years. So I must trash it. After driving the whole facility, looking for a dumpster; I called to find there’s no dumpster for customers. I no longer live in the state of Virginia it’s unsafe and unhealthy for me to drive those damaged items back to PA (home). Today they called to inform that I will be charged for a $100 labor fee for maintenance that is already on their payroll… This is absolutely absurd!!! Don’t Rent From Jack Rabbit Storage!!!

              Jack Rabbit Storage Response

              08/15/2023

              Nijah, we are saddened to hear about your experience at our Jack Rabbit Storage located at **** ******** ****** Williamsburg, VA 23185. After looking into your account further, it looks like you did go through the claims process with the Protection Plan and you were offered compensation for the pair of shoes you claimed was damaged at the time as a gesture of goodwill, even though the Protection Plan does not cover mold and mildew. This was back in 2021. When you called recently, we explained there was not a dumpster on-site and that you would need take the items with you off-site, which is also outlined in the Rental Agreement you signed. We attempted to reach back out to you and were informed you didn’t want to speak to anyone. We would love to assist you further with this matter. Please feel free to call us at 757-962-6914 or email us at [email protected].

              Local BBB

              BBB of Greater Hampton Roads

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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