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Find a Location

Master Spas has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Master Spas

      6927 Lincoln Parkway Fort Wayne, IN 46804-5623

      BBB Accredited Business
    • Master Spas

      6927 Lincoln Pkwy Fort Wayne, IN 46804

      BBB Accredited Business

    Business ProfileforMaster Spas

    Hot Tub Manufacturer
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.57/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/10/1997

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Master Spas is an Indiana-based manufacturer of portable, rotational-molded hot tubs; self-contained acrylic hot tubs; and self-contained swim spas. All products are manufactured in the USA and distributed and sold through independent dealers worldwide.

    Business Details

    This is a multi-location business.

    Find a Location

    Master Spas has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Master Spas

        6927 Lincoln Parkway Fort Wayne, IN 46804-5623

        BBB Accredited Business
      • Master Spas

        6927 Lincoln Pkwy Fort Wayne, IN 46804

        BBB Accredited Business
      Location of This Business
      6927 Lincoln Parkway, Fort Wayne, IN 46804-5623
      BBB File Opened:
      6/25/1996
      Years in Business:
      28
      Business Started:
      1/1/1996
      Business Started Locally:
      1/1/1996
      Business Incorporated:
      1/25/1996
      Accredited Since:
      4/10/1997
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      8:00 AM - 12:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Sam Badiac, Executive Vice President
      • Mr. Terry Valmassoi, President & CEO
      • Mr. Kirk Winebrenner, Customer Service Manager
      • Mr. Kevin Richards, Vice President of Sales and Marketing
      Contact Information

      Customer Contact

      • Mr. Kirk Winebrenner, Customer Service Manager
      Additional Contact Information

      Fax Numbers

      • (888) 725-0694
        Primary Fax

      Email Addresses

      Customer Complaints

      41 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      30 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeff J.

      5 stars

      08/09/2024

      Best experience I had buying anything for a long time. From the time we walked in the door to the scheduling of delivery to the delivery and set up not one thing was wrong and everyone was pleasant to work with. *****, the salesman was a non pressure person but when we had a question he was there to give us our answers. Thank you *****, *******,the delivery men and Master Spas on ***************************************

      Local BBB

      BBB Serving Northern Indiana

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