Business ProfileforAll American Fence and Irrigation

This company was to replace fence (89 ft) in my house yard. Our contract signed on 11/7/23, was for a total of $2,955. I gave a downpayment personal check of $1,390.90. I owed $1,564.50. I did second payment with credit card. They charged $2,907.32. I contacted company by text informing the overcharge on 12/15/23. They responded on 12/20/23 informing they were to refund only $801.51 and were charging $400 for a tree removal plus 3.5% credit card fee. Our contract is clear about the 3.5% fee but nothing about a tree removal. No tree was removed and contract was never modified. The stump they found on their way was already seen when the inspector did the quote. Employees only trimmed a small section of the stump and were able to install the fence. The contractor is refusing to honor our contract, which requires first modification for new work order. Agreement says: "Any modifications to the original measurements and scope must be agreed upon and executed via a written Change Order signed by both Contractor and Owner". In summary, my debt was $1,564.50 plus $54.75 (3.5%)=$1,619.26; they refused to returned the $400.