Business ProfileforTBS Factoring Service, LLC

Beginning of March we reached out to TBS to restart our business in factoring with them. We get a response to send over our information, license, bank info, etc to get the account restarted and we immediately respond in doing so on March 15. A week goes by with no response. We call, we email, asking for updates and do not get a single response. We decide to go with another company as they are not responsive for us to do business with them. We get started with another company only to then get a call from a TBS manager requesting that we stay on March 22. We decline, stating that we are already starting to do business with this other company and as they never finished our paperwork for this round then we shouldn't have any issues in termination. On April 9th this other company then finds there are 2 UCC's on our company. One from 2021 with TBS from our first-time doing business with them and one filed by a secured party on March 18th, 2024. Around April 12th we find out it is TBS who holds this second UCC. We then attempt to start going through the process of receive the Buyout calculations and AR List around May 9th we send two requests to be told to go to a different email. We then send the request to the no email with no response. We get an email on May 16th stating they haven't heard from us in over a year and wanted updates. We inform them we need the Buyout Calculations again and to be released from the company only to be informed we should stay. We inform again we want to terminate and they tell us to refer to our contract on how to terminate. May 17th we request that contract with no response. May 23rd we request the contract with no response. June 6th we send an email stating this is our official termination letter with no response. June 11th they call stating they haven't heard from us in over a year. We inform we want to terminate to be officially informed it has to be through certified mail and will take 60 days. 4 months and no contract or termination.