Business ProfileforLegalShield

THIS COMPANY IS AWFUL AND THEY SHOULD BE SHUT DOWN. Why on earth do you even have a monthly service anymore? You don't help and you don't offer ANY legal advice for the monthly payment. Legal shield has put me in dangerous legal situations and causes so much stress because they can't provide a good service anymore. I am finally putting an end to this madness. It used to be that you could call and actually get peace of mind and some good legal help for $30 bucks a month. Now you're literally paying that for them to treat you like you're an idiot and tell you they can't help you or give you any legal advice... WHY AM I TALKING TO AN ATTORNEY IF YOU CAN'T GIVE ANY LEGAL ADVICE? The monthly service is now just them selling you more services you don't need. I am dealing with such a simple legal matter and the woman I spoke with yesterday treated me like a literal DOG. I have never been treated in such a rude way especially when I am PAYING you to listen to my legal matter. If you can't pay your attorneys enough to be civil on the phone with your customers... SHUT DOWN THE COMPANY. Basic customer service is not hard. The woman I spoke with yesterday should be fired, she just cost you a customer. This company ***** now and it's so dangerous for people who actually need simple legal help. They can't even handle basic questions anymore- why have a service that does NOTHING but scam people into spending more money?!!??? Karma will come for all of you who got greedy and ruined a really good service. I have tried 3-4 times over the past few years to give you guys another shot and it's asinine that you can't help your customers anymore. Your call system doesn't even work anymore- it used to be that you guys actually called when you said you would. Now it's a game to get a hold of anyone. Stop SCAMMING your customers. I want a full refund from the money that has been stolen for ZERO help. Don't even think about coming to this company with a serious legal issue.