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Find a Location

Howard Air has 1 locations, listed below.

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    • Howard Air

      17855 N Black Canyon Hwy Phoenix, AZ 85023-1207

      BBB Accredited Business

    Customer ReviewsforHoward Air

    Air Conditioning Contractors
    View Business profile
    View Business profileBBB accredited business

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    46 Customer Reviews

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    • Review from Michael M

      5 stars

      04/06/2024

      Howard Air Technician **** did a wonderful job in doing my annual summer inspection.
    • Review from Michael P

      5 stars

      01/07/2024

      Technician ***** showed up on time and quickly found the problem and presented ** with a work plan, estimate and proceeded to correct the problem with expertise!
    • Review from Greg P

      5 stars

      12/17/2023

      I had my second AC unit installed yesterday by Howard Air. The first was installed two years ago, so a repeat customer says it all. The install team was top notch. Looking forward to 10 years of great customer support/service.

      Howard Air Response

      01/04/2024

      Thank you **** for sharing this 5-star review with our BBB community! We're glad you appreciate our level of craftmanship and want to thank you for choosing Howard Air as your HVAC company of choice here in the valley. Make it a great day!
    • Review from Regina M

      5 stars

      11/19/2023

      We have been customers of Howard Air services for many years. They were recommended to us by our former A/C provider that had been servicing our heat pump for many years but were closing the business. The Howard Air employees were very thoughtful in the installation of the new A/C and new duct work, which wasn't easy since they had to work under the ***** and enter the area through a rather small opening in our ceiling. They used drop cloths to protect our light carpeting and hanging clothes under the ceiling opening. It took hours to complete and though it was November, it was unusually hot under the *****. Yet, they remained courteous and professional. We appreciated their explanations of the equipment and the choices we were considering. The lead technician said Howard Air will come back and explain any operational issues we encounter, including our lack of technical understanding. That's very important to us. We have recommended Howard Air to others.

      Howard Air Response

      01/04/2024

      Thank you so much ****** for taking time to leave us this amazing review. We so appreciate your many years of loyal business and want to thank you for choosing Howard Air as your HVAC providers here in the valley. Make it a great day!
    • Review from Marielle K

      5 stars

      11/09/2023

      I have dealt with Howard Air for 12 years and since I had to replace my unit, they were my first choice. The installation went without any problems, the installer were very professional, all in all this is a first class company.

      Howard Air Response

      11/10/2023

      Thank you ********! We so appreciate your 5-star feedback! Make it a great day!
    • Review from Richard L

      5 stars

      09/05/2023

      *******************, installed, and maintained our systems for over 11 years now. Will be replacing one of them in the next few days. With ******* heat 11 years is good.

      Howard Air Response

      09/06/2023

      Thank you for sharing this amazing 5-star review with us, *******! We're so proud to have earned your many years of loyal business - thanks for choosing Howard Air!
    • Review from Ken P

      5 stars

      08/08/2023

      As a happy customer, renewed annual contract over the years because of the excellent service provided by the professional and personable technician! Highly recommend Howard Air!

      Howard Air Response

      08/14/2023

      Wow - thanks for sharing, ***! We really appreciate your 5-star praise! Thanks for your loyal business and for choosing Howard Air - make it a great day!
    • Review from Shawn L

      4 stars

      07/31/2023

      ****** was professional and knowledgeable and provided before and after pictures of the service and parts he fixed. The only drawback was that we called on Wednesday and they couldnt come until Saturday. I do recommend Howard Air.We would use them again.

      Howard Air Response

      08/01/2023

      Thank you so much *****! We appreciate your patience during peak season! Great to hear ****** provided such an enjoyable experience! We're so happy to have earned your business and want to thank you for choosing Howard Air - have a nice week!
    • Review from Darby L

      5 stars

      07/25/2023

      Thank you and your technician, ****, for the excellent service on my A/*********** was ******************** oriented and explained everything well. Its always been a great experience with your company, since being a customer for over 15 years. You employ such knowledgeable and well trained technicians. Thanks.

      Howard Air Response

      07/31/2023

      Thank you *****! We appreciate the 5 star rating! We're so happy to hear you're pleased with ****'s level of service - he's a very valuable member of our team! We so appreciate your many years of loyalty to us and want to thank you for choosing Howard Air - have a nice day! Woohoo!
    • Review from Brian G

      5 stars

      07/18/2023

      **** was informative and did a great job upon diagnosis of our A/C unit.

      Howard Air Response

      07/20/2023

      Thank you ***** - happy to hear **** brought 5-star service to you and your home! We appreciate you sharing your experience with us, and want to thank you for choosing Howard Air! Make it a great day!

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