Business ProfileforFirst Impression Ironworks

Name: First Impression Ironworks
Address: 1415 N Mondel Dr, Gilbert, AZ, 85233-1209, USA
Telephone: (480) 924-1104

Doors

Multi Location Business

Additional business information

Additional Info:

FINALIST of the 2021 Better Business Bureau's Torch Award for Ethics

FINALIST of the 2019 Better Business Bureau's Torch Award for Ethics

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Contact Information

1415 N Mondel Dr

Gilbert, AZ 85233-1209

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(480) 924-1104

Business hours

8:00 AM - 5:00 PM

Business Hours
Monday	8:00 AM - 5:00 PM
Tuesday	8:00 AM - 5:00 PM
Wednesday	8:00 AM - 5:00 PM
Thursday	8:00 AM - 5:00 PM
Friday	8:00 AM - 5:00 PM
Saturday	8:00 AM - 5:00 PM
Sunday	8:00 AM - 5:00 PM

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Overview

This business offers and sells custom designed ornamental iron entry doors, security screen doors, iron or wood gates, iron or glass railing, spiral staircases, window guards, solar sunscreens and ornamental iron.

Products & Services

security screen doors, storm doors, iron entry doors, wood and iron gates, railings, spiral staircases, pool and view fences, window guards , sunscreens, security screen doors, storm doors, iron entry doors, wood and iron gates, railings, spiral staircases, window guards , sunscreens

Business Details

This is a multi-location business.

Location of This Business

1415 N Mondel Dr, Gilbert, AZ 85233-1209

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BBB File Opened:

11/15/1995

Years in Business:

Business Started:

11/1/1995

Business Started Locally:

11/1/1995

Business Incorporated:

6/23/2017

Accredited Since:

8/20/2002

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity:

Corporation

Alternate Business Name

First Impression Iron Works Inc

Hours of Operation

Primary

M:: 8:00 AM - 5:00 PM
T:: 8:00 AM - 5:00 PM
W:: 8:00 AM - 5:00 PM
Th:: 8:00 AM - 5:00 PM
F:: 8:00 AM - 5:00 PM
Sa:: 8:00 AM - 5:00 PM
Su:: 8:00 AM - 5:00 PM

Business Management

Ms. Shannon Peterson, Director of Customer Care
Mr. Mark Steven Baraghimian, CEO

Contact Information

Principal

Mr. Mark Steven Baraghimian, CEO

Customer Contact

Ms. Shannon Peterson, Director of Customer Care

Additional Contact Information

Fax Numbers

(480) 633-3028
Primary Fax

Email Addresses

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Complaint

Website Addresses

Customer Complaints

15 Customer Complaints

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Most Recent Customer Complaint

05/20/2024

Complaint Type:: Service or Repair Issues
Status:: Resolved
The complainant verified the issue was resolved to their satisfaction.

We had a new feont security screen and side gate installed last week. Yesterday when my husband went to lock the gate, the key just kept turning in circles and the deadbolt would not lock. He called the company today and was told it worked at time of install and he would need to contact the company who made the gate lock handle. We are in shock that we just spent over 4k for a gate with a new lock that does not work and when we call the company to come make it right, they dont even care or stand by their product! Our "First Impression" of this company is frankly horrible!

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Customer Reviews

29 Customer Reviews

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Most Recent Customer Review

Claire M

06/20/2024

I had a security door installed by First Impression Ironworks and I cannot compliment them enough. From the salesperson who obviously knows his job and was vey professional, even helping me with decision when I was hesitant, to the installation that was flawless.There was a modification that I requested and they came back,no charge. They really stand behind their company and won't accept nothing but perfection.

First Impression Ironworks Response

06/21/2024

Congratulations on your custom security door and thank you for choosing First Impression Ironworks! We appreciate you taking the time to recognize not only the security door, but our employees. Your installation looks beautiful and we will share your kind words with the team!

Read 28 More Customer Reviews

Local BBB

Better Business Bureau Serving the Pacific Southwest

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First Impression Ironworks

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Business ProfileforFirst Impression Ironworks