Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

E D Marshall Jewelers has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • E D Marshall Jewelers

      10261 N. Scottsdale Road Scottsdale, AZ 85253-1424

      BBB Accredited Business
    • E D Marshall Jewelers

      1721 N Dysart Rd Ste 103 Avondale, AZ 85392-1223

      BBB Accredited Business
    • E D Marshall Jewelers

      20219 N. 59th Avenue Glendale, AZ 85308-6818

      BBB Accredited Business
    • E D Marshall Jewelers

      13980 W. Bell Road Surprise, AZ 85374-3800

      BBB Accredited Business
    • E D Marshall Jewelers

      975 E Riggs Rd Ste 10 Chandler, AZ 85249-4260

      BBB Accredited Business

    Business ProfileforE D Marshall Jewelers

    Jewelry Stores
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.53/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/27/2021

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers jewelry sales and services. 

    Products & Services

    GIA Certified diamonds, Pre-owned watches, Estate jewelry, Huge selection of pre-owned watches, Newest designs by Edmund Marshall, Several designer lines

    Business Details

    This is a multi-location business.

    Find a Location

    E D Marshall Jewelers has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • E D Marshall Jewelers

        10261 N. Scottsdale Road Scottsdale, AZ 85253-1424

        BBB Accredited Business
      • E D Marshall Jewelers

        1721 N Dysart Rd Ste 103 Avondale, AZ 85392-1223

        BBB Accredited Business
      • E D Marshall Jewelers

        20219 N. 59th Avenue Glendale, AZ 85308-6818

        BBB Accredited Business
      • E D Marshall Jewelers

        13980 W. Bell Road Surprise, AZ 85374-3800

        BBB Accredited Business
      • E D Marshall Jewelers

        975 E Riggs Rd Ste 10 Chandler, AZ 85249-4260

        BBB Accredited Business
      Location of This Business
      10261 N. Scottsdale Road, Scottsdale, AZ 85253-1424
      BBB File Opened:
      8/1/1979
      Years in Business:
      50
      Business Started:
      7/31/1974
      Business Incorporated:
      7/31/1974
      Accredited Since:
      9/27/2021
      Type of Entity:
      Corporation
      Alternate Business Name
      • DJE Holdings LLC
      Business Management
      • Mr. Donald Edwards, Principal
      • Ms. Jill Edwards, Principal
      Contact Information

      Principal

      • Mr. Donald Edwards, Principal
      • Mr. Patrick Lewis, Manager
      • Mr. Norbert Budai, Operations Manager

      Customer Contact

      • Mr. Donald Edwards, Principal
      • Mr. Patrick Lewis, Manager
      • Mr. Norbert Budai, Operations Manager
      • Mr. Scott Petrik
      Additional Contact Information

      Fax Numbers

      • (480) 922-7335
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying and selling jewelry

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark S

      5 stars

      07/21/2024

      I've been to this place twice to change the batteries in my good watches, and theyve always been great. A few months back, I brought in three watches and they changed the batteries in all three and polished out a few scratches on one of my older Breitling watches so it looks a lot better now. They did it all in about 30 minutes while I waited. I'm very happy with the work they did and I'll definitely go back to them for any watch repairs I need in the future.

      E D Marshall Jewelers Response

      07/22/2024

      Hi **** - We appreciate you stopping by the store on a few different occasions and we're glad we could help get the batteries replaced in a few of your watches and the scratches buffed out on your Breitling. It's great to hear things went well working with our team at our Scottsdale store and we look forward to having you back again soon - feel free to reach out or stop by anytime you're in the area!

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.