Business ProfileforOfferpad

We just closed on our house with Offerpad under the name *********** and can say we will never do business with any of its company's again. We closed 8/28/24 and decided to do a final walk around to make sure everything was good. We discovered evidence of living termites and brought it to their attention and was told the following "We paid for a termite treatment and fixed all termite damage in the house. PLUS, IT PASSED INSPECTION." We took that as a ****** learned and moved forward with buying a treatment and a termite bond. The house did not come with a washer and dryer, so we decided to purchase a set and figured we should do an operational check before we left. The washer was working fine until it started to drain. The water from the drain line backed up into the house and soaked the floor. We noticed that the drywall under the drain line was recently repaired but was never disclosed. When we reached out to ***********/ OFFERPAD they responded with "It has to be operator error because both our realtor and contractor checked to make sure the washer was operating with no issues prior to selling the house, and IT PASSED INSPECTION". This was an obvious lie because the house did not come with a washer. Paid for a plumber to come out only to find out that the issue is a collapsed drainpipe. This repair will require the flooring to be ripped out, pipe repaired, and floor replaced.Someone needs to look into the ethics of this company because anyone that buys their houses are at risk of being screwed. Thanks for the ****** OFFERPAD!

Can you please provide the property address you are referencing so we can review the property details?

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