Business ProfileforDelta Heating, Cooling & Plumbing
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 1902 Baldree Rd S, Wilson, NC 27893-9509
- BBB File Opened:
- 2/23/2015
- Years in Business:
- 10
- Business Started:
- 1/2/2014
- Business Incorporated:
- 1/2/2014
- Accredited Since:
- 3/5/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 32322 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors
These agencies may include:
North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors
1109 Dresser Ct
Raleigh NC 27609
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- Open 24 Hours
- T:
- Open 24 Hours
- W:
- Open 24 Hours
- Th:
- Open 24 Hours
- F:
- Open 24 Hours
- Sa:
- Open 24 Hours
- Su:
- Open 24 Hours
- Business Management
- Ms. Kelly Dyszelski, Customer Contact
- Contact Information
Principal
- Ms. Kelly Dyszelski, Customer Contact
Customer Contact
- Mr. Michael Gaier, Managing Member
- Ms. Kelly Dyszelski, Customer Contact
- Additional Contact Information
Fax Numbers
- (919) 872-4868Primary Fax
Phone Numbers
- (919) 256-5120Other Phone
Website Addresses
- (919) 872-4868
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Susan J
05/03/2024
Delta Heating, Cooling & Plumbing Response
05/06/2024
We are not surprised by this review unfortunately. We tried MULTIPLE times to schedule the inspection, during covid and after- however they were always "too busy" or didn't want us in their home for "safety reasons" and they didn't want the city to do a remote inspection (all their decision as to why it hadn't been completed)- so they shouldn't start with that argument again.
We installed 2 systems in their home and we were blamed for things that occurred long before we ever stepped foot in their home (with pictures to prove it). After multiple attempts to please this customer we made the choice that it was best to go separate directions. Just as this customer has the right not to use our services, we have the right to refuse service to them. After the extreme rudeness of their daughter, often times yelling on the phone at our customer service reps, we chose to add them to our do not service list. Our team members do not deserve to be treated like that and we will not put them in that position no matter who the customer is. Being blamed for existing problems such as drain lines clogged (buried by the landscaping outdoors), existing bacteria growth (pictures to prove it before we ever completed any work for them), also led us to this decision. There is no warranty on the system (Delta labor warranty expired) so they are free to call any company in the triangle to do their service. We do not owe this customer any visits, nor services.
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