Business ProfileforUmansky Subaru of Charlottesville

My car was in the shop for a cylinder 1 misfire…second time I had had it there in less than a week. The service technician said I needed to replace my clutch with *** miles on it and no sense of slipping while driving for $****+ (For just the parts because the technician already had everything apart and they said parts were over $****, which according to Subaru’s parts website the parts don’t cost nearly that much), of which I declined. Then I got charged a $*** deductible for an extended warranty plan that covered all the service without any documentation stating such or an invoice (they called me a couldn’t days later saying I owed them $*** for the deductible on my extended warranty). After I got my vehicle back, I started hearing a metallic clink sometimes when I would go to accelerate, which was not a problem before getting my car worked on at Subaru to fix the misfire so I took it to a dealership that would not try to rip me off. Clutch works fine and there Subaru tech did not bolt my engine back down to the frame, hence the noise. The other shop put the 2 bolts on and didn’t charge me for anything and took a video showing me that there were no nuts on the engine bolts. This is the worst car dealership experience I’ve ever had. The manager on duty 9/14/21 said he couldn’t do anything unless I brought the car back to the shop, which I do not trust or feel safe with them working on my vehicle. Shoddy work and tried to rip me off multiple times. This is all after having an oil change a few days before misfire started and I had the back door struts checked because they didn’t seem to be working correctly and Subaru sent a letter saying it was a known problem then they tried to charge me $***+ for a known issue I had been sent a letter for. I love my Subaru, but this dealership experience has soiled the Subaru brand.