At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- PO Box 939057, San Diego, CA 92193-9057
- BBB File Opened:
- 1/19/1994
- Years in Business:
- 33
- Business Started:
- 4/25/1991
- Business Incorporated:
- 4/25/1991
- Accredited Since:
- 1/6/2009
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Customized Services Administrators Incorporated
- CSA Travel Protection
- Business Management
- Ms. Cassie McNab, Marketing Manager
- Mr. Joseph Novo, Marketing Coordinator
- Ms. Michele Harris, Customer Service Representative
- Ms. Lara Brower, Administrative Assistant
- Mr. Rylan Kochalka, Senior Claims Representative
- Mr. Christopher Carnicelli, CEO
- Mr. Tarik Ajami, Secretary
- Mr. John Eugene Martini, CFO
- Ms. Vanessa Lopez, Complaint Contact
- Ms. Samantha Fourez
- Contact Information
Principal
- Mr. John Eugene Martini, CFO
Customer Contact
- Ms. Michele Harris, Customer Service Representative
- Mr. Rylan Kochalka, Senior Claims Representative
- Ms. Vanessa Lopez, Complaint Contact
- Ms. Samantha Fourez
- Additional Contact Information
Phone Numbers
- (858) 622-3300Other Phone
- (800) 873-9855Other Phone
Email Addresses
- Primary
- Complaint
- (858) 622-3300
Customer Complaints
571 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/15/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
363 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rob V
08/27/2024
![](https://m.bbb.org/prod/ProfileImages/99c187e6-0eb9-4e7d-a8e0-27e0d68ac835.jpeg?tx=w_46)
Generali Global Assistance Response
08/29/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.