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Find a Location

PRO Import Tuners has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPRO Import Tuners

    New Auto Parts
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/23/2011

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers performance parts, accessories, and aftermarket upgrades for a variety of popular Import vehicles.

    Business Details

    Location of This Business
    2175 Goodyear Ave Ste 104, Ventura, CA 93003-7761
    BBB File Opened:
    2/23/2011
    Years in Business:
    19
    Business Started:
    5/24/2005
    Business Started Locally:
    5/29/2005
    Business Incorporated:
    5/24/2005
    Accredited Since:
    2/23/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    6
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Customer Service, Manager
    Contact Information

    Principal

    • Customer Service, Manager

    Customer Contact

    • Customer Service, Manager
    Additional Contact Information

    Fax Numbers

    • (805) 456-0509
      Other Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2024

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I recently bought a ingen cold air intake for my vehicle, and was told it was to be shipped ground and I should be receiving an email with information. It has been now been 2 weeks with no update and the package has yet to be received. I have tried to contact customer care via phone but upon encountering an automated care response I was requested to have a “referral code” to be directed to an associate. I then sent an email and yet still have had no type of response. The money was in fact drawn from my account and I am slightly disappointed in this experience.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sean R

    5 stars

    01/17/2024

    The communication was on par. Constant updates about my order and fast responses about any and all inquires from their team. All products received were genuine and accurate. I am confident these parts got to me in the manor expected of the manufacturer to the consumer. This won’t be my last order.

    PRO Import Tuners Response

    01/18/2024

    S***, Thanks for the nice 5-star review. It is much appreciated!

    Local BBB

    BBB of the Tri-Counties

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