Description

1. I received an email stating there was a questionable $600 to PayPal, the email had the PayPal logo and was pretty well written. It contained a phone number (877-794-8925). Then they said a supervisor would call back and did from (252-300-6781) and we were on the phone for an hour and 19 minutes. 2. They had me write an email requesting the refund of $600, the individual said he was Mark Roger. I typed in the request and sent it, this was mistake # 1. When I got the reply it had been modified saying transfer $21,172.58, this email was lost too when they knew I had reported them. 3. He said to check my bank account and see if that amount had been deposited in my account, it had. At this point thru some means, unclear to me they were in control of my PC remotely and could manipulate money in the bank accounts with out my knowledge. 4. They said that to send the money back I would have to go to the bank and request a domestic wire transfer. They kept changing the amount but decided $20,500 was the right amount. He typed out the information on my computer and printed it on my printer. Another red flag that they were in control of my PC. The printed request is attached to this email. 5. So I went to Truist and started working with Leticia and she locked my accounts and told the hacker that he was not getting any money, he hung up on her. When I got home I discovered how pissed he was as all the files and email had been deleted from my PC. I further enhanced the protection of th PC by changing Passwords and turning Norton VPN on. 6. The money that they said was the $21,172.58 was really transferred from my other accounts so no money left my accounts and I have put the funds back in there proper accounts. 7. They wanted me to lie to the bank about the reason for the domestic wire transfer, another red flag. 8. I have reported this to Truist fraud which told me to go back and work with Leticia. I have also removed the software they used to take control of the PC and will take to a local person Letisha recommended to further sweep the PC. All transaction are currently being done on iPhone and IPad. Which the hacker said he would only work on PC, another red flag. 9. They wanted $20,500 wire transferred to Account Number 2000 0013 0337 45 Routing Number 021000021 Bank Name JP Morgan Chase Bank Address 4 New York Plaza, New York, NY 10004 10. In the last two days I have received calls from an individual claiming to be BBB Named John Williams. These calls came from Geneva FL (321) 325-5915 on Wednesday November 16 at 12:32 PM. and today at 1:05 PM from San Jose. Ca (408) 645-2878. When he called today I told him I would not talk to him as he is obviously not legit since his calls are showing number on both sides of the country. That's when I decided to look at the BBB Scam reports and tell my story here.