Description

I received a non-descriptive letter in the mail from a person who identified himself as Richard Thomas, Program Coordinator at Vehicle Services Division Private & Confidential. The scammer stated my vehicle warranty was expired or about to expire, and that I needed to contact them at (800) 851-0673 regarding my service contract. It also asked me to provide my VIN number and current mileage before 03/17/2023. The letter did not provide a business name, address, or email, and the envelope did not have a return address. Although this was my first notice, it was marked Final Notice. The notice included a customer ID number for me. The business operating hours were listed as Monday - Friday, 7:00 am-8:pm CST, and Saturday 10:00am - 4:00pm.