Description

We thought we called Xfinity and they represented themselves as Xfinity. They knew a lot of the correct information about us, so they somehow have access to Xfinity's files. Even sent us a secure text. We gave our Credit card information to get the service we wanted and were told our TV would work in an hour. Never worked and when we finally got in touch with the real xfinity they explained that this was a scam. We contacted our credit card company and replaced the cards and disputed the $130 charge. We have received our money back. I did some additional research on the charge from Direct Bill Discounts LLC to find the llc was created in July of 2023 and showing and address at a residential home in Commerce City CO. The company tried calling me again and when I answered and said they were a scam the same guy (Roy) said yes we are and we know where you live and and your personal information. Tried threating me and to intimidate me. There should be a way to shut that LLC down or not allow them to run credit cards. They should go to jail for falsely impersonating Xfinity.