Description

I was attempting to download a DS-11 passport form and not sure how I ended up on 'myusatraveldocs.org'. I was charged $148.90 under the misleading assumption that I was paying my passport fees to U.S. Department of State with a credit card. I was misled into divulging my personal information to a private business portraying itself as a legitimate government agency through deceptive large print letterhead stating; (U.S. TRAVEL ONLINE APPLICATION along side a photo of the U.S. CAPITOL ROTUNDA). While their legal disclaimer is at the bottom of their webpage in very small print stating: "myusatraveldocs.org is a private business, not an official government organization nor affiliated with any US government agencies. I came to this conclusion when I went to the US POST OFFICE to expedite my passport and the Postal Clerk informed me that I had been scammed by .myusatraveldocs.org. I believe the myusatraveldocs.org website is using a US government agency to scam consumers out of their money and personal information. While on their website, no service fee or application fee was mentioned or any disclaimer stating that they were not affiliated with the government. The websites' only application request was the personal information required on the DS-11 FORM and the credit card payment. I called the contact phone number on their website and it was disconnected. I was able contact them through email and request a refund, surprisingly the money was put back on my card in (1) day. I get the feeling they want me to shut up and go away. I got my money back but what about the people they've robbed in the past and future? I've sent a letter to the Office of the Attorney General to look into the company's business practices and I have tried to warn the consumers.