Description

Facebook ad showed a book on Herbology and natural healing. Going through the website they show physical books and page counts. I added what I wanted to my cart. I put in shipping information. The website makes you choose that you’ve read the terms and conditions but the terms and conditions don’t open and are blank links. The website sent me ebooks instead of physical books. I asked for a refund (the website shows 30 day money back guarantee) and they refused because it’s a digital download. I told customer service that I wanted physical books and they said all I needed to cover was $9.99 shipping and sent me a link for that. I completed that it charged me again for the digital download. I asked customer service about a refund again and they refused.