Description

I bought headphones from Ash and Timbers. Oddly my receipt said I bought them from Cedar and Ash. I emailed Cedar and Ash after Christmas asking about a return. They responded in 11 days with little to no info. I responded for more info. They responded that returns need to be within 30 days. Dang. Well I was checking my credit card transactions and noticed a charge in December from Timber and Oaks- OH for $29.99. Then a charge form Cedar and Ash in January for $29.99. I called my credit card company and they gave me a phone number to call for Cedar and Ash. I learned that they automatically signed me up for a monthly membership when I made my purchase in November. I said absolutely unacceptable. I want the memberships cancelled and my money back. I did not sign up for this. This isn't right. She told me they refunded December fully and 50% for January. We'll see if that happens. This company changed their name every month since I ordered from them. They sent me ear buds that say nothing about them being the reason I bought them. Deceitful company.