Business ProfileforSERVPRO of Northwest Spokane

July 2017 there was major water damage to my home resulting in a >$200,000 claim for renovations handled by ServPro. This was handled by my insurance as the water damage was due to negligence by the roofing contractor. The entire house was gutted to the studs.January 2023 after three independent inspections:1) there is extensive mold in my attic due to poor insulation install, This was done at the time of the renovations' by ServPro 2)the soffits are ************* thus no air flow in the attic which allows mold to grow most likely over years since the remodel by ServPro 3) a crack in my main room ceiling with extensive ghosting; crack is enlarging 4) radon fan disconnected in the attic, 5) exposed wires in attic,6) insulation not properly laid. Does not go to the edges which allows cold air in the ceiling and thus the ceiling is cracking and pulling away from the walls.The ghosting surrounds nearly the entire living area.7) mold in the ceiling above the main floor bathroom,8) tiles on the floor of the master handicap shower lifting which have caused mold to grow in the shower walls. The three inspector reports state the grout in the tile floor was likely never sealed allowing the grout to crack and letting water leak thru to the rubber below which allowed standing water to start growing mold. Likely this has been going on for many years since the renovations. Unsure of the extent of mold growing in the walls. Surface mold appears every few days. Three independent inspections state this was from poor workmanship in 2017. They also stated the insulation in the ceiling/attic was faulty install as well as the soffits being covered/blocked so there is no air flow. All recommenced mold remediation.I have reached out to ServPro several times over many weeks, The contactor will not return my calls and have told some employees not to speak with me. They told me to go find another contractor.I believe Servpro had subcontractors but I am unsure who those were.