At-a-glance
Overview
ADT Security Services Specializes in Burglar Alarm Systems.
<a href="https://www.bbb.org/all/natural-disasters/hurricanes"> Hurricane Guide</a>
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 1501 Yamato Rd, Boca Raton, FL 33431-4438
- BBB File Opened:
- 3/14/2002
- Years in Business:
- 134
- Business Started:
- 1/1/1890
- Accredited Since:
- 3/11/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- ADT, LLC
- Cam Connections
- Defenders, Inc.
- Business Management
- Mr. Gray Finney, SVP, Chief Legal Officer
- Ms. Jamie Haenggi, Chief Marketing Officer
- Mr. Jim Devries, CEO
- Mr. Daniel Bresingham, Managing Member
- Mr. Jeffrey Likosar, Managing Member
- Mr. David Small, Managing Member
- Contact Information
Principal
- Ms. Tanea Hill, Corporate Customer Relati
Customer Contact
- Mr. Adam Kaminski, Vice President, Customer Experience
- Ms. Tanea Hill, Corporate Customer Relati
- Mr. Gray Finney, SVP, Chief Legal Officer
- Ms. Jamie Haenggi, Chief Marketing Officer
- Mr. Jim Devries, CEO
- Mr. Daniel Bresingham, Managing Member
- Mr. Jeffrey Likosar, Managing Member
- Mr. David Small, Managing Member
- Customer Service, Team Leader
- Additional Contact Information
Fax Numbers
- (904) 886-7747Primary Fax
- (787) 775-3884Other Fax
Phone Numbers
- (800) 981-5063Other Phone
- (787) 753-0048Other Phone
Email Addresses
- Primary
Website Addresses
- (904) 886-7747
Customer Complaints
9,437 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/22/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
2,384 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Toni W
04/28/2024
This company has taken money out of my bank account twice in a total of 3 weeks. A large amount about $500 each time I just live in a single family home pay my bill on time for the last 2 years I’m on automatic payments. And keep saying it’s the computer in the mean time my bank account is in the rears. And each time they say they will reverse the charges 3 to 5 days in the meantime my other bills are not being paid because I don’t have enough funds because ADT stole from my account the supervisor Juan Rojas said that I had to wait 5 days for a reversal. It was nothing else he can do for me UNACCEPTABLE a company should never be able to withdrawal funds without consent especially this large amount. My bill is $80 a month not $500.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.