Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Pureformulas, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPureformulas, Inc.

    Herbs

    At-a-glance

    Customer Reviews

    1.75/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11800 NW 102nd Rd Ste 2, Medley, FL 33178-1030
    BBB File Opened:
    12/8/2007
    Years in Business:
    18
    Business Started:
    12/6/2005
    Business Incorporated:
    12/6/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 7058431 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    Type of Entity:
    Corporation
    Business Management
    • Mr. Jose Prendes, President
    Contact Information

    Principal

    • Mr. Jose Prendes, President

    Customer Contact

    • Mr. Jose Prendes, President
    Additional Contact Information

    Fax Numbers

    • (305) 887-0057
      Primary Fax

    Email Addresses

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/07/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    Ordered from purejit one container of sheilejit(sorry for the misspell) just before Dec. 20, 2023. It is now 17 days later and, despite attempts to email their customer support, my inquiries regarding my order keep getting bounced back to me stating undeliverable. Also, shop.coms tracking shows the item was delivered to hours ago however, that same report has been on there for several days and no item from them has been delivered to me at all. I spent over $35 for this one container and I either want the product or I want my money back NOW!
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ERIKA S.

    3 stars

    08/08/2022

    Buyer beware.- I attempted to make a online purchased using a promo code and encountered difficulty. I had 2 call multiple times to resolve and it gave me concern.Also, on the checkout page there is a BBB Accredited logo button icon and the BBB Accredited button is not on the homepage rather only at checkout, however, this business is not BBB accredited, which gave me concern.Before I submitted my completed order I decided to research my concerns at BBB and I found they have a very poor rating and many unfavorable claims, which also gave me concern.As a result, I am now suspicious and did not place the order.

    Pureformulas, Inc. Response

    08/09/2022

    Thank you for contacting us Erika! We do understand your concern. Pureformulas has been in business over 10 years with the goal of providing great service and quality products to our customers. We are accredited by the BBB as this can be confirmed by the BB company also. We hope this experience didn't push you away from shipping with us and we hope to hear from you again in the future :)

    Customer Response

    08/09/2022

    Pureformulas- I am aware how long you have been in business and that is what is concerning. After 10 years you have scored a 1.2 star rating with BBB, who claims your business is NOT accredited , yet you claim and advertise it is. On your website homepage there is no BBB button icon. I only see the BBB button icon when I click "Proceed to checkout" from my cart. At the very bottom of that page is the BBB button icon and when I click it it opens up to your business profile page on BBB website where it is listed that your business is NOT BBB accredited. That is a conflict of interest. If your business is accredited then I need proof. Otherwise I choose to believe your accreditation status indicated by BBB.

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.