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Find a Location

Dreamtime Creations, Inc. has 1 locations, listed below.

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    Business ProfileforDreamtime Creations, Inc.

    Jewelry Stores
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/10/2004

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Jewelry 

    Products & Services

    This company state that they sell rhinestones, rhinestone banding, rhinestone zippers and related products.

    Business Details

    Location of This Business
    21501 Lawrence 2210, Aurora, MO 65605-7270
    BBB File Opened:
    3/3/2004
    Years in Business:
    35
    Business Started:
    1/2/1989
    Business Started Locally:
    1/1/1990
    Business Incorporated:
    2/14/2004
    Accredited Since:
    3/10/2004
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Cindy Wilson, President
    • Ms. Kyla Jenkins, Director
    Contact Information

    Principal

    • Ms. Cindy Wilson, President

    Customer Contact

    • Ms. Cindy Wilson, President
    • Ms. Kyla Jenkins, Director
    Additional Contact Information

    Fax Numbers

    • (417) 678-2759
      Primary Fax

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On July 31, 2021 I bought $60 again I purchased more on 08/10/2021 $55 worth of flatback rhinestones because somehow I was convinced that they would stop making them and selling that specific line and colors which I read somewhere on the website. When I purchase them I literally just made a quick purchase just trying to get whatever ones I thought I would later use for my business I put crystals on car emblems, for my **** business ,because I knew I was starting a business and I knew I needed them to make the things that I sell although it has been a year or two later that I finally got my business started up, I never touched any of those crystals that they sent me. They were all still in the bags I bought them in they were all still the same amount they were never messed with or touched. I emailed them asking them if it would be possible for them to not give me a refund but give me an exchange because I purchased them all at the wrong sizes at SS 20which turned out to be entirely to big I needed them all at either SS 12 or SS 16 I emailed them so many times I’m sure they got so sick of reading them for me that they finally responded to me sending me an attachment for a return slip or an exchange slip , so in my head of course I’m thinking why would they send me this unless they were gonna exchange them for me ……??so of course, that’s what I did. I bought some stamps bought some white envelopes wrote exactly what I needed in exchange for the ones that I had. On the form, I printed that they sent me And I sent them all back exactly how they were purchased but I messed up. I didn’t think about it at the time because I figured they’re the ones who sent me the return slip. Why would I need to pay extra money to make sure that they sign for the package that I send so of course I sent it on my own in a blue mailbox in a white envelope with a stamp they say they never got them of course so now I’m out over 200$ now I have nothing
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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