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Find a Location

WellEx, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • WellEx, Inc.

      120 S Central Ave Ste 700 Saint Louis, MO 63105-1794

      BBB Accredited Business
    • WellEx, Inc.

      308 N 21st St Fl 7 Saint Louis, MO 63103-1642

    Business ProfileforWellEx, Inc.

    Medical Testing
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/29/2016

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    WELLEX IS A NEXT-GENERATION HEALTHCARE SERVICES COMPANY FOCUSED ON CONFIDENTIAL, PATIENT-CENTRIC WELLNESS THROUGH DIAGNOSTIC TRIAGE. THE HEALTHCARE CONSUMER IS ALWAYS AT THE CENTER OF ALL OF OUR EFFORTS IN INNOVATING AND CHALLENGING THE STATUS-QUO. WE ASSIST CONSUMERS TO BETTER UNDERSTAND THEIR OPTIONS, IDENTIFY THEIR RISKS AND CHART AN ACTIONABLE PATH TO WELLNESS.

    Products & Services

    Medical Testing, Diagnostic Testing, Health

    Business Details

    This is a multi-location business.

    Find a Location

    WellEx, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • WellEx, Inc.

        120 S Central Ave Ste 700 Saint Louis, MO 63105-1794

        BBB Accredited Business
      • WellEx, Inc.

        308 N 21st St Fl 7 Saint Louis, MO 63103-1642

      Location of This Business
      120 S Central Ave Ste 700, Saint Louis, MO 63105-1794
      BBB File Opened:
      11/5/2009
      Years in Business:
      15
      Business Started:
      10/31/2008
      Business Incorporated:
      6/15/2015
      Accredited Since:
      8/29/2016
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Randy Cairns, President
      Contact Information

      Principal

      • Randy Cairns, President

      Customer Contact

      • Randy Cairns, President
      Additional Contact Information

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      George B

      1 star

      08/03/2023

      Very dishonest and a total rip off. My wife tried contacting *********** They have an add on line for ********** with the Wellexs lab telephone number but they are a broker and not quest labs. She was told that they were Quest with same day service or.results same day. I got there and found out results in 3-4 days. I then got a call back they said that I gave them a sample. I never did. It was like trying to call American Airlines and finding out it isnt American Airlines but a ticket broker. I have a copy of the quest lab add but with this brokers # on it. Trying to now get my money back. Never got any service

      WellEx, Inc. Response

      10/11/2023

      Sorry for the confusion ******. Quest is one of our partner labs, as is Labcorp and several others across the nation. Sameday testing is just that, through our lab network, we can typically get you into a nearby lab the same day! Test results themselves average 1-3 business days, which was accomplished as the lab is required to validate identity, it's part of their CLIA certification process! I will admit surprise here since we voided this transaction on 8/3/2023, coincidentally the Same Day! So you were in fact promptly issued a full refund. We wish you the best of health!

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