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Find a Location

Mainstreethost has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMainstreethost

    SEO Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/27/2015

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Mainstreethost specializes in search engine optimization, paid search marketing, website design, social media marketing and content marketing.

    Business Details

    This is a multi-location business.

    Find a Location

    Mainstreethost has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      207 Commerce Dr, Amherst, NY 14228-2302
      BBB File Opened:
      5/20/2002
      Years in Business:
      25
      Business Started:
      1/1/1999
      Business Started Locally:
      1/1/1999
      Business Incorporated:
      8/28/2006
      Accredited Since:
      2/27/2015
      Type of Entity:
      Corporation
      Business Management
      • Mr. Ross Marranca, CEO
      • Mr. Kevin DeVore, COO
      • Mr. Bryan Hartmayer, Vice President of Business Development
      • Mrs. Allison Marranca, Director of Finance
      Contact Information

      Principal

      • Mr. Ross Marranca, CEO

      Customer Contact

      • Mrs. Allison Marranca, Director of Finance
      • Mrs. Kelley VanSlander, Manager of Customer Care
      Additional Contact Information

      Fax Numbers

      • (716) 831-9698
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/13/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On 08/29/23, I signed a contract with this company. I paid $1650.00. I signed up for optimization for my book. I am a whistleblower. The person over my account sabotaged my book when he wrote on my own website that my book was fiction and I was a fiction author. He ruined my credibility. If that wasn't bad enough he didn't even put my book on ****** listings which is a free service. I had to do it myself. I never received the reports I was promised. It's been almost half a year and I have not received one report yet. They still continued to charge my account. You would think after ruining my credibility as an author and my book they would not still charge me, but they did. I plan on suing because after he publicly sabotaged my book I have not sold any books online other than people who actually know me. I want a full refund. In 6 months this company has not even sent me a report and only hurt my product they were paid to market. I would not recommend this company.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laura S

      5 stars

      04/11/2024

      All I can say is WOW! Steven did a phenomenal job on my new and improved website! I love everything about it! It's feminine, yet professional just like I wanted! Thank you for sending me to Steven! ***** ******** *** ******** *********

      Mainstreethost Response

      04/12/2024

      Thanks so much for sharing your feedback, *****! We’re so happy to hear that Steven was able to bring your vision to life and we’re looking forward to seeing your business continue to grow online!

      Local BBB

      BBB of Upstate New York

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