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Find a Location

Family Auto of Greer, LLC has 1 locations, listed below.

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    Business ProfileforFamily Auto of Greer, LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/19/2018

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2017 Highway 101 S, Greer, SC 29651-7101
    BBB File Opened:
    4/11/2018
    Years in Business:
    21
    Business Started:
    5/16/2003
    Business Started Locally:
    3/1/2018
    Business Incorporated:
    3/12/2018
    Accredited Since:
    4/19/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Carolina Auto Acceptance, LLC
    Business Management
    • Bailey Ezell, General Manager
    • Mr. Korie Calhoun, Sales Manager
    Contact Information

    Principal

    • Bailey Ezell, General Manager

    Customer Contact

    • Bailey Ezell, General Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    Title: Beware of Shady Business Practices at Family Auto of Greer From March 1, 2024, to May 1, 2024, my experience with Family Auto of Greer has been nothing short of a nightmare. Let me walk you through the series of events that led to this scathing review. First and foremost, Family Auto of Greer reported my 2006 Honda Accord as an involuntary repossession to *******, significantly damaging my credit score. However, the truth of the matter is that the car was rear-ended and declared a total loss by the insurance company of the at-fault party. Despite the clear evidence that the car was not repossessed but rather destroyed in an accident, Family Auto of Greer adamantly refused to rectify their mistake. Upon contacting them not once, but twice, regarding this egregious error, Family Auto of Greer promised to provide proof that car was paid off,despite they never followed through with their promise, blatantly lying to me and further exacerbating the situation. To add insult to injury, they falsely claimed that I initiated an involuntary repossession, which is categorically untrue. In conclusion, Family Auto of Greer's unethical and deceitful business practices have not only damaged my credit but also caused immense frustration and stress. I implore anyone reading this review to steer clear of Family Auto of Greer at all costs. Save yourself the headache and find a reputable establishment that values honesty and integrity.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Treandra M

    1 star

    07/21/2023

    Yesterday my fiance and I went to purchase a car. We talked to Cory, who was cool by the way and then he brought in his manager. His manager procrastinated for 45 minutes after my fiance told him about a situation he had with another car lot in Taylor's. We were about to test drive the car and he told us we had to get out. I went back inside to be disrespected. I asked what was the problem and he stated that " you're his fiance so I can't give you that information" in a very nasty and smartmouthed way,but proceeded to still tell me. I asked if I could put the car in my name since I had nothing to do with the issue that was at hand. He proceeded to tell me that my fiance is about to have some legal issues but still couldnt give me a straight answer even after his salesman said that putting it in my name would not be an issue. So I asked the manager again and his face turned red and he still wouldn't give me a straight answer so I smiled and got up and left and told him thanks for the no help. Don't do business with these people. It took everything in me not to give him the same energy he gave me. I wish to give them no stars and will be calling their headquarters this afternoon about the manager.

    Family Auto of Greer, LLC Response

    07/22/2023

    It is company policy in accordance with federal law that we cannot disclose account information to parties not listed on the account. I do apologize that this was not explained to the customer properly. Please feel free to contact me at *** *** **** with any questions, comments, or concerns.

    Local BBB

    BBB of Upstate South Carolina

    BBB Reports On

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