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          Find a Location

          Global Federal Credit Union, LLC has 95 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Global Federal Credit Union, LLC

              4000 Credit Union Dr Anchorage, AK 99503-6636

            • Global Federal Credit Union, LLC

              11031 19th Ave SE Everett, WA 98208-5144

            • Global Federal Credit Union, LLC

              3355 Bethel Rd SE Port Orchard, WA 98366-5635

            • Global Federal Credit Union, LLC

              13401 Old Glenn Hwy Eagle River, AK 99577-7565

            • Global Federal Credit Union, LLC

              901 W Evergreen Ave Palmer, AK 99645-6542

            Business ProfileGlobal Federal Credit Union, LLC

            Credit Union
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4000 Credit Union Dr

            Anchorage, AK 99503-6636

            Visit Website
            (800) 525-9094

            Customer Reviews

            1.06/5

            Average of 32 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            66 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 75

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Global Credit Union offers banking services, including account management, loan opportunities, insurance, home loans, and planning and investment advice.

            Products & Services

            Credit Union

            Business Details

            This is a multi-location business.

            Find a Location

            Global Federal Credit Union, LLC has 95 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Global Federal Credit Union, LLC

                4000 Credit Union Dr Anchorage, AK 99503-6636

              • Global Federal Credit Union, LLC

                11031 19th Ave SE Everett, WA 98208-5144

              • Global Federal Credit Union, LLC

                3355 Bethel Rd SE Port Orchard, WA 98366-5635

              • Global Federal Credit Union, LLC

                13401 Old Glenn Hwy Eagle River, AK 99577-7565

              • Global Federal Credit Union, LLC

                901 W Evergreen Ave Palmer, AK 99645-6542

              Headquarters
              4000 Credit Union Dr, Anchorage, AK 99503-6636
              BBB File Opened:
              1/1/1977
              Years in Business:
              75
              Business Started:
              12/6/1948
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • Alaska USA FCU
              Business Management
              • Mr. Geofferey S Lundfelt, President
              • Mr. Wayne Bailey, Executive Vice President
              • Member Service Center
              Contact Information

              Principal

              • Mr. Geofferey S Lundfelt, President

              Customer Contact

              • Member Service Center
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              66 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/04/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              Global Credit Union 1.Online access removed in less than 2 weeks. Cant access my account online. I spent 20 minutes at *********************** window two weeks ago setting it up: name, password, etc. Its gone. As you recall Credit Union One threatened to terminate my account because I could not log in for 6 months. I changed mortgage lenders. Same exact thing!!!2.The *** Card cant be verified. It has 19 digits and when you call the voice menu asks for 16 digits on the card. It fails. I called Global last Saturday and they said theyd call me back holding my place in line. Its Tuesday. Havent heard from them. Cant access money or account causing double payment to be made by ***** Fargo. Please reinstate my information and allow the *** card to work.
              Read More
              Read 65 More Complaints

              Customer Reviews

              32 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mary O

              07/24/2024

              My parents have dementia and I as their power of attorney am unable to access their account because of having mistakenly tried a wrong password too many times. Now there is a credit line opened on their account and I can't get any information, despite being their power of attorney. I so regret not changing their bank. Next stop--lawyers.

              Global Federal Credit Union, LLC Response

              07/31/2024

              Due to privacy restrictions, we are unable to respond publicly; however, Global Credit Union appreciates the time ************ took to speak with us about her concerns.  
              Read 31 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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