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Find a Location

The Alaska Club has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Alaska Club

      5201 E Tudor Rd Anchorage, AK 99507-1220

      BBB Accredited Business
    • The Alaska Club

      12051 E Palmer Wasilla Hwy Palmer, AK 99645

      BBB Accredited Business
    • The Alaska Club

      12001 Business Blvd Eagle River, AK 99577-7743

      BBB Accredited Business
    • The Alaska Club

      11001 Omalley Centre Dr STE 103 Anchorage, AK 99515-3096

      BBB Accredited Business
    • The Alaska Club

      3841 W Dimond Blvd Anchorage, AK 99502-1512

      BBB Accredited Business

    Business ProfileforThe Alaska Club

    Health Club
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2000

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The Alaska Club offers health club services.

    Products & Services

    Athletic Club

    Business Details

    This is a multi-location business.

    Find a Location

    The Alaska Club has 18 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Alaska Club

        5201 E Tudor Rd Anchorage, AK 99507-1220

        BBB Accredited Business
      • The Alaska Club

        12051 E Palmer Wasilla Hwy Palmer, AK 99645

        BBB Accredited Business
      • The Alaska Club

        12001 Business Blvd Eagle River, AK 99577-7743

        BBB Accredited Business
      • The Alaska Club

        11001 Omalley Centre Dr STE 103 Anchorage, AK 99515-3096

        BBB Accredited Business
      • The Alaska Club

        3841 W Dimond Blvd Anchorage, AK 99502-1512

        BBB Accredited Business
      Location of This Business
      5201 E Tudor Rd, Anchorage, AK 99507-1220
      BBB File Opened:
      5/31/2000
      Years in Business:
      38
      Business Started:
      1/1/1986
      Business Incorporated:
      1/22/1986
      Accredited Since:
      5/1/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      160
      Alternate Business Name
      • Alaska Club East, The
      • The Alaska Club East
      • Alaska Club Eagle River, The
      • The Alaska Club Eagle River
      • Alaska Club Express, The
      • Alaska Club Management Inc
      • The Alaska Club Express
      • Alaska Club Express Jewel Lake, the
      • Alaska Club Fairbanks North, The
      • Alaska Club Management
      • The Alaska Club Fairbanks North
      • Alaska Club Fairbanks South, The
      • The Alaska Club Fairbanks South
      • Alaska Club for Women, The
      • Alaska Club Downtown, The
      • The Alaska Club Downtown
      • Alaska Club Juneau Downtown, the
      • Alaska Club Juneau Valley, The
      • The Alaska Club Juneau Valley
      • Alaska Club Midtown, The
      • The Alaska Club Midtown
      • Alaska Club, The
      • Alaska Club South, The
      • The Alaska Club South
      • Alaska Club Valley, The
      • Alaska Club West, The
      • The Alaska Club Inc
      • Fairbanks Express
      • Alaska Club Inc, The
      • Express Palmer
      Hours of Operation

      Primary

      M:
      5:00 AM - 10:00 PM
      T:
      5:00 AM - 10:00 PM
      W:
      5:00 AM - 10:00 PM
      Th:
      5:00 AM - 10:00 PM
      F:
      5:00 AM - 9:00 PM
      Sa:
      6:45 AM - 8:00 PM
      Su:
      6:45 AM - 8:00 PM
      Business Management
      • Mr. Robert Brewster, President
      • Ms. Debbie Cedeno, VP of Sales & Marketing
      • Mr. Gary Sosamon, Controller
      Contact Information

      Principal

      • Mr. Robert Brewster, President

      Customer Contact

      • Mr. Gary Sosamon, Controller
      Additional Contact Information

      Fax Numbers

      • (907) 337-5865
        Primary Fax
      • (907) 694-2393
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/21/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I purchased an exercise bike and a console, as an accessory for the bike, from Alaska Home Fitness Equipment, which is owned by the Alaska Club. They didn't have a console in stock, so they sold me the demo, used for display in the store. When I assembled the bike and tried to connect the console, I realized it needed an ** sensor for the console, which would have been included in the box if it was new. I called and talked to ***, the employee who sold it to me, and he said he would order one for me. When the ** sensor didn't arrive after three months and three phone calls inquiring about it, I decided to return the console and get a refund. Once again I dealt with *** when I returned the console. He took a photo of the receipt and sent it to his boss, who would refund the $149 through my debit card, which was used to purchase the console. A week later I checked my account and the refund was not there. I called and once again talked to ***, and he confirmed that he had emailed my request for a refund, along with the receipt, his boss. Two days later *** called me and said that he was resending the email and apologized for the delay. That was 12 days ago and still the refund is not there. I feel that *** is acting in good faith, but his boss is not acting at all.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Emily D

      1 star

      11/08/2023

      I applied at the Alaska club on a trial membership in September and missed the cut off date to cancel without the fee. I never once used the gym and was charged another month when I submitted my written notice of cancellation online. I was charged two months after I cancelled. The conversation I had on the phone did not give me the impression that I was still being charged for the month of October on top of the cancellation fee in November. I was told about the cancellation fee only.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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