ComplaintsforTrustoria
Current Alerts For This Business
On July 07, 2021, Better Business Bureau was alerted to a business operating as Trustoria, https://trustoria.com/, in Anchorage, AK 99507. The business offers, “Professional Background Check Information on professionals, their work history, and resumes.” Some consumers allege their personal information appears on this website against their wishes and the business is unresponsive to requests asking to have the information removed.
A search of public records with the Alaska Department of Commerce, Community, and Economic Development Division of Corporations, Business, & Professional Licensing failed to provide any business license information for a business operating as Trustoria.
Research by BBB revealed Trustoria is operated by Andtop Corp, Ajeltake Island, Majuro, Marshall Islands MH96960.
On July 08, 2021, and July 23, 2021, BBB reached out to Trustoria regarding the consumer complaints however, to date they have not issued a response.
Complaints can be filed with Better Business Bureau at www.bbb.org as well as with the Federal Trade Commission Consumer Protection at https://reportfraud.ftc.gov/#/.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/17/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I have contacted Trustoria.com more than 5 times to no avail. I have requested that they remove my personal profile and my family's listed at:************************************************* ************************************************ ***************************************************** They do not have an opt-out option and when contacted they give me a generic answer stating that this information is cached on a website. And this is simply not true. The only place I had my profile was indeed.com and I deleted my information from Indeed and Linkedin. They are facilitation the stalking of people. And it's absolutely disgusting. They also do the same to police officers and people in other government positions. Remove my information and my family's information!Initial Complaint
04/24/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I did not sign up for this company. I contacted them about removing my resume and personal information from their website & they declined stating "cached data" from other sources when there are no sources out there with this information. These people email response came from Radaris but signed the email reply as Trustoria, seems fishy. I've contacted Indeed and LinkedIn and neither company has this information. I will like for my personal and private information removed from their website. There's nothing trustworthy about this site but exploiting innocent people.Initial Complaint
04/23/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
Trustoria collected my info and displaying on their website without my permission. I was never their customer. I contacted them many times and they refused to remove my information from their website. Doesn't offer a opt out and they refuse to remove my resume off their site. ***************************************** I don't want my resume public or my private info. Please REMOVE my information from Trustoria website.Initial Complaint
03/18/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
Doesn't offer a opt out and they refuse to remove my resume off their site. ***************************************** I don't want my resume public or my private info.Initial Complaint
11/11/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I have done a search on my name and found a result I would like my personal information to be removed from a company's website. I have found my content on the website located https://radaris.com/p/*********/ I have contacted the company several times to remove my information and they refuse to remove. I have contacted the company via email. Trustoria redirects you to radaris when clicking on the link, I would think thee two companies are related since they do a forward from one site to another. I would like the BBB to step in and remove the business license from Trustoia and Radaris companies. I have contacted the company via email on the following dates and still no results. Aug 31, 2018 Oct 7, 2018 Feb 14, 2019 Jan 3, 2020 I have also found their web hosting company and filed a complaint with the hosting company of godaddy.com Even though my information is being displayed on their website, their reply is: Unfortunately, we are not able to update or remove listings on Trustoria, because these are cached search engine results from other sources. We apologize for any inconvenience. Best regards, Trustoria customer serviceInitial Complaint
11/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I recently did a google search of my name and found a significant amount of personally identifiable information (PII), on this site, Trustoria, which I had never heard of, let alone never signed up to give them my information. PII is illegal to collect without the owner’s consent. I never knowingly gave Trustoria any consent to steal this information. They have stolen my entire resume from another job site. They have no right to even use my name on their site since I have never given them permission and never signed up for an account with Trustoria. In September, I deleted my resume and all data from Indeed and Monster, but Trustoria claims they can not delete the data they stole regarding myself from their website, despite their policies stating they have the ability to edit and update information on their website using just a document and the glaringly obvious fact that it was stolen. This company/site needs to be held accountable for illegally collecting personal data from individuals, being used to identify them and illegally disclose personally identifiable information. They claim the data will disappear from their site if it is deleted elsewhere on the internet and thus not available for them to steal, but since removing all of my information from the internet, Trustoria has kept my identifiable information to brag that they are the largest collection of professionals in the world, who, by the way, never consented to the theft of their information. I emailed them to officially request my information to be removed from their site and they refused. This is my information, of which, I should have the most rights to. This company needs to be removed from the internet for knowingly using deceitful and illegal business practices. I want the information that was stolen from me off their site immediately.Initial Complaint
07/28/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
These two companies (Radaris America Inc. and Trustoria) are owned by the same company (Bitseller Expert LIMITED). They have published my personal information on their websites and have refused to delete it. They want me to create a profile, exposing more of my personal information to them, in order to “control” my info. The profile requires an email, a cell phone phone, etc. which they want to verify first. Creating a profile will not allow you to remove the information, by the way. It’s all a lie, as others have reported on various complaint websites. I have contacted this company via telephone (no one answers), email, and their website contact us form (email returned to sender) to no avail. I want them to delete the following three profiles:; ************************************************* ********************************************* ***************************************Initial Complaint
07/25/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Hi BBB support, I try to contact and emailed twice this Rehold.com and https://trustoria.com/page/contact and I try many times to contact this fake holding number 1-855-723-2747. No one response. Interesting, when I send an email to them i got response this web site "Radaris.com" support. I work with Energy company and I support Nuclear Plants. Our Cybersecurity keep inform us, if our credentials use by that type web sites and in theor search enginee database. I told many times Radaris.com and send and email to Trustoria.com and Rehold.com . Radaris responded but they cant do anything about too much for that two web pages. I don't understand why they keep adding private and personnel privilege's information disrespectfully and a specially making dangerous business attacks. i send this to [email protected] no response removing my family records below info. ********** ***** ***** ***** *** ********** ** *********** ** **** ******** ** ************* ** I'm hoping BBB help me out this, Remove my Wife and I personnel records from their databases. Regards, ********** ***** * ***** *****Initial Complaint
03/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Trustoria, a branch of Radaris, has an unauthorized listing for me, claiming I am in sales and computer service. I am a victim of identity theft, this is not me, and I am long retired. I wrote to them, giving them a police report that someone keeps making fake emails/phone numbers/web sites in my name, to sell fake insurance products. I asked them in my email to remove their listing using my name. Their response was, "Unfortunately, we are not able to update or remove listings on Trustoria, because these are cached search engine results from other sources." But, my name does not appear in ******* Bing, or Yandex! I am also not on Whitepages, Yellowpages, Indeed, or LinkedIn. Trustoria refused to take down inaccurate information, even with a police report.
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Customer Complaints Summary
11 total complaints in the last 3 years.
2 complaints closed in the last 12 months.