ComplaintsforCentral Geotechnical Services, LLC
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Complaint Details
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Initial Complaint
01/12/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
October 7, 2022 Project Number:22-143FP Project Name: Geotechnical Recon Paid $2500 to Central Geotechnical Services to do a site reconnaissance/review of my property for cause(s) of subsidence of front yard. Contract states "written report is generally available for delivery within one to two weeks of the site visit."An engineer named ******* (last name not known) did a site visit on October 24, 2022. Visit lasted approximately one hour.I sent an email to *********************, Field Operations Manager, **************, on November 16, 2022, letting him know that I had not received a report from ******* and asking when I should expect to receive it. I did not receive a reply to my email.Called ********************* on November 28, 2022. He said that he was under the impression that ******* had already sent the report out.Talked with ********************* again on December 20, 2022. He promised the report by the end of the day. If not, he said to call him back.Left phone message with ********************* letting him know that I did not receive the report. Told him that I would be pursuing a complaint at BBB and possible legal action for breach of contract. Have not heard from him since.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.