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Find a Location

DJ's Motorsports & Marine has 1 locations, listed below.

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    Business ProfileforDJ's Motorsports & Marine

    Motorcycle Repair

    Current Alerts For This Business

    Licensing:
    On 12/31/2018 BBB confirmed that DJ's Motorsports & Marine had not obtained a necessary license from Alaska Department of Commerce, Community & Economic Development. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.commerce.state.ak.us - 9072695200

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    DJ's Motorsports provides motorcycle, ATV, UTV and snowmobile repair services.

    Business Details

    Location of This Business
    5330 Cordova St, Anchorage, AK 99518
    BBB File Opened:
    6/16/2023
    Years in Business:
    6
    Business Started:
    2/1/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • DJ's Motorsports
    Business Management
    • Mr. Dennis Johnson, Member
    Contact Information

    Principal

    • Mr. Dennis Johnson, Member

    Customer Contact

    • Mr. Dennis Johnson, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I took my ATV in for swingarm bearings and a new top end. when I got home with the machine.I noticed almost immediately that there was a problem with the swingarm bearings. The swing arm and frame were loose with a half inch gap between them and the swing arm banged against the frame when the machine was in motion. I confronted the shop and he told me to just run with it and thats how it was and suggested using washers as makeshift shims to fill the gap, which was not the solution. I took the machine to a second shop and they fixed the problem. The shop I am complaining about put the bearings in incorrectly and they seized almost immediately after putting the machine back into use. The top end job was a failure as well. After only 20 miles of use there is oil leaking out of the top of my motor where they had worked on it and its running very rough and burning oil very badly. The machine stalls immediately every time you take your thumb off the Excelerator. The machine also has a horrible valve tick that wasnt there prior to this work. Unfortunately this work was done late last fall. When I got home with the machine there was snow on the ground and I put it into dry storage for the winter where it sat until I took it out this spring and put it back into use for the first time since the work had been done. I confronted *****, the owner of the shop that worked on my machine and asked him how he could send a machine back to a customer in this condition after taking all their money. ****** told me its been over 30 days and told me s*** happens and I cant prove anything and that the machine drove fine when it went from his shop to my trailer which was about 30 feet. I argued that I put this ATV into storage right after the work was done and just recently Took it out of storage and discovered how faulty the work was. I paid this shop $1200 to do this work and my machine is literally in worse shape than it was when it went in and he refuses to give me my money back
    Read More

    Customer Reviews

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    How BBB Processes Complaints and Reviews

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