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ComplaintsforLena Motors
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Complaint Details
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Initial Complaint
08/07/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Summary:1.************** took a $500 deposit with the understanding I would have the car evaluated by a mechanic. When the deal fell through because of mechanical issues, he failed to return that deposit and was unresponsive to multiple requests to return it.2.***** referred me to *********************, though he identified my contact as ****. 3.********************* lied about having no business relationship with **************, who shares ownership of Lena Motors. He likely did this to avoid paying back my deposit. 4.I was looking for short-term ownership. I paid *********************** asking price of $4500 for a 2010 ******* Elantra with the verbal understanding that he would buy the vehicle back at the end of July for $500 less than I paid.5.According to my mechanic after the sale, the price of the vehicle was well above fair market value ($1500-$2000). 6.********************* was unresponsive to multiple queries by email, voicemail and text messages over a period of 3 weeks when I attempted to sell the vehicle back to him according to our agreement.7.I believe this was a scam.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.