Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Sims Electric, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSims Electric, LLC

    Electrician

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Palmer, AK 99645
    BBB File Opened:
    7/11/2023
    Years in Business:
    7
    Business Started:
    8/15/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Michael Sims, Member
    Contact Information

    Principal

    • Mr. Michael Sims, Member

    Customer Contact

    • Mr. Michael Sims, Member

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lee W

    1 star

    01/30/2024

    The business owner is a scammer so beware! I was required to pay $150 for materials before he could start on an electrical wiring project at my house which he said should only take a day. We tried to work out a schedule for him to start preferably on weekends where i wanted to be home. Unfortunately, the first two saturdays did not work with his schedule. Finally, the Saturday he agreed to start on the project which texted me early in the morning that he will soon start heading my way. After waiting for hours he texted saying his car had just encountered some problems on the highway but he should get it fixed soon. After waiting until around 1pm i had a bad feeling about the guy as everything seemed shady. He never even tried to call to explain but kept texting. I immediately texted him back to forget about the project and we should just terminate the project altogether. He responded with some sort of disappointment and agreed to refund me. I tried to be reasonable and asked to be refunded only $100 but he never responded after that. On Tuesday after that Saturday I never got any refund. I texted him to ask when will I get the refund. He then said he forgot how it's done from his phone it's been a while so he'll have to ask his accountant. Couple of days later still nothing! I texted him demanding for full refund then he told me that I'll be lucky if I get even $50 back as the money was actually meant for this sort of situation in case a project got canceled. I'm kind of glad the amount wasn't that big and he did not tear up my house and disappeared. I believe in karma ! I'm not sure how I got his contact but I'm thinking ***********

    Sims Electric, LLC Response

    01/31/2024

    I have no excuse for the poor communication. But I did refund this man half his money. The time it took to walk down the project and purchase the material for the project and then return it and set up a sub-contractor to fix the Sheetrock once I was done, was substantial. This is the whole point of a deposit. It is to cover any lost time and wages if a client gets cold feet for any given reason and other reasons that dont pertain to this incident. I hope the best for *** and apologize we didnt work better together but only having a 2 hr window for walk downs and only having weekend availability is a difficult schedule to try and keep I should have turned down this project and save us both the headache.  

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.